Blackview User Forum

 
jopek
Topic Author
Posts: 2
Joined: Fri Apr 17, 2020 1:46 pm

BV9900 Speaker stopped working

Fri Sep 18, 2020 8:26 pm

My BV9000 is still under warranty.
The phone speaker has always been very loud even on the lowest setting since beginning. 
Today it stopped working.

I now must used headphones. 

Do you have Service Centre in UK or EU where I can send this to for warranty repair.

Thanks.
UK Customer
 
jieff
Posts: 5
Joined: Wed Jul 01, 2020 3:38 am

Re: BV9900 Speaker stopped working

Sat Nov 07, 2020 2:26 pm

Hello. I have the same speaker problem... Have you fixed it? EU repair center?
Thanks
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: BV9900 Speaker stopped working

Mon Nov 09, 2020 4:07 am

jopek wrote:
My BV9000 is still under warranty.
The phone speaker has always been very loud even on the lowest setting since beginning. 
Today it stopped working.

I now must used headphones. 

Do you have Service Centre in UK or EU where I can send this to for warranty repair.

Thanks.
UK Customer

Hello, sorry for this inconvenience caused to you. We don't have the local Service center in UK, about the speaker problem, you can purchase one to change. Here is the link: 
https://www.aliexpress.com/store/478701 ... 34798764.0.
 
Zoe Lin
Posts: 66
Joined: Wed Oct 28, 2020 9:29 am

Re: BV9900 Speaker stopped working

Tue Nov 10, 2020 10:08 am

my bv9900 change the speaker
then it be recover
 
jopek
Topic Author
Posts: 2
Joined: Fri Apr 17, 2020 1:46 pm

Re: BV9900 Speaker stopped working

Wed Dec 09, 2020 8:13 am

Update : 
After dropping my BV9900 on the floor, the speaker returned to working operation!
I guess it was a bad connection inside.
If it happens again, I will need to open it up and check inside.

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