Blackview User Forum

 
Mohmed
Topic Author
Posts: 1
Joined: Thu Jun 11, 2020 7:56 am

Mobile charging problem

Thu Jun 11, 2020 8:03 am

The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Mobile charging problem

Fri Jun 12, 2020 10:00 am

Mohmed wrote:
The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?

Hello, after asking for our tech department about these problems, they suggested that you can Press down firmly on both ends of the speaker first, and see whether it can work or not?? Or you can contact them directly: support02@blackview.hk
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Mobile charging problem

Fri Jun 12, 2020 10:01 am

blackview_admin wrote:
Mohmed wrote:
The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?

Hello, after asking for our tech department about these problems, they suggested that you can Press down firmly on both ends of the speaker first, and see whether it can work or not?? Or you can contact them directly: support02@blackview.hk

Who is online

Users browsing this forum: No registered users and 0 guests