I have loved the phone up to this point, but now I can't get in my phone.  I have changed nothing and when I do fingerprint scan it says pattern needed for extra security.  The pattern I always use and has always worked now says incorrect pattern!!  So I have a smart phone that I can't do anything with.... Please, please somebody help me ASAP!

pageorder wrote:

I have loved the phone up to this point, but now I can't get in my phone.  I have changed nothing and when I do fingerprint scan it says pattern needed for extra security.  The pattern I always use and has always worked now says incorrect pattern!!  So I have a smart phone that I can't do anything with.... Please, please somebody help me ASAP!

Did you tray to reboot your phone?