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Overijsel
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Posts: 1
Joined: Tue Feb 11, 2020 8:50 pm

GPS turns on automatic

Thu Feb 13, 2020 6:59 am

It seems some app is turning on my GPS automatically, to prevent this i just disabled all admin apps en all permissions to the GPS.
bud the icon on the "quick menu" (pulling down from the top of the phone) is still turning on green.

Even when i have reset the phone to factory settings and use less apps as possible it's still turning on.

I would like to find out who's turning on the GPS, and finally prevent this "app" to do so without knowing why.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: GPS turns on automatic

Tue Feb 18, 2020 3:27 am

Overijsel wrote:
It seems some app is turning on my GPS automatically, to prevent this i just disabled all admin apps en all permissions to the GPS.
bud the icon on the "quick menu" (pulling down from the top of the phone) is still turning on green.

Even when i have reset the phone to factory settings and use less apps as possible it's still turning on.

I would like to find out who's turning on the GPS, and finally prevent this "app" to do so without knowing why.

Information has been feedback, I will tell you the latest news as soon as possible.
Or you can contact our professional after-sales directly.
After-sales email: support02@blackview.hk
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: GPS turns on automatic

Tue Feb 18, 2020 6:41 am

Overijsel wrote:
It seems some app is turning on my GPS automatically, to prevent this i just disabled all admin apps en all permissions to the GPS.
bud the icon on the "quick menu" (pulling down from the top of the phone) is still turning on green.

Even when i have reset the phone to factory settings and use less apps as possible it's still turning on.

I would like to find out who's turning on the GPS, and finally prevent this "app" to do so without knowing why.

Could you record the time when some app turn on the GPS?  
Then go to the dial interface and dial "*#87#" and find a file "MTKLOG". 
We need this file to analyze where the problem occurs. You can send it to our after-sales email.
After-sales email: support02@blackview.hk

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