Blackview User Forum

Topic Author
Posts: 3
Joined: Wed Sep 28, 2016 3:14 pm

compass not working

Thu Jul 04, 2019 8:57 pm

My phone's compass doesn't working ...
I've read that I need to disable the PTT to fix this issue!
But this advice was for the 5500pro ...
What can I do ?
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Posts: 7441
Joined: Mon Aug 17, 2015 3:30 am

Re: compass not working

Fri Jul 05, 2019 8:35 am

Hi there! First thing to do is performing a factory reset from the recovery menu, as showed here:

If this can't solve your issue, that mean that your gps module is faulty. In this case you'll have to contact your seller to have your phone repaired\replaced under warranty.

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