Blackview User Forum

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Posts: 12
Joined: Thu Mar 02, 2017 12:33 pm

Problem with BV5500 bootloop

Thu Jun 13, 2019 8:40 am

We had problem with bv5500 model.The device stuck at logo and restart (bootloop).
We tried to reflash it but the same problem.
Any solution??

Thank you in advance.
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Posts: 7918
Joined: Mon Aug 17, 2015 3:30 am

Re: Problem with BV5500 bootloop

Fri Jun 14, 2019 9:05 pm

Hi there!
Unfortunately it looks like an hardware fault regarding eMMC. The only solution would be replacing the motherboard...
If your phone is still under warranty, you'll have to contact your seller to have it replaced at no cost.

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