Blackview User Forum

 
zana007
Topic Author
Posts: 1
Joined: Wed Jun 28, 2017 7:40 am

Charge problem

Wed Jun 28, 2017 7:49 am

Hi,

I have a BV6000, bought in december 2016.

It is not charging anymore.

I use different usb cables dedicated to my BV6000. But the problem is still the same.
These cables are working on other cellphone.

I am in France, so please tell me how i can have a new USB module for my BV6000 or how you can fix it.

Best regards,
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Charge problem

Wed Jun 28, 2017 10:02 am

Be sure you used an original blackview cable with long connection part.
Maybe also try an software update+ factory reset.

If it don't help you could buy an usb module (for example on aliexpress) or ask your seller for helping with this.
 
YAIR
Posts: 2
Joined: Sat Jul 01, 2017 3:02 pm

Re: Charge problem

Sat Jul 01, 2017 3:35 pm

Good morning, zana007, you could solve your problem, I thank you for sharing your experience.

Thank you

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