Blackview User Forum

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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Rooted problem

Mon Sep 26, 2016 5:44 am

Tim.strange wrote:
So after all this, has blackview listened to its customers? When can we get the ota update of a completed ROM?
How do I return my phone otherwise?
:x



Hi,

Such a fixing rom is just help to help the customers with the mentioned problem.
So there won't be OTA update for this rom, and it is a very simple to follow the guide to get a local update.
 
Lirazel
Posts: 2
Joined: Mon Sep 26, 2016 5:57 am

Re: Rooted problem

Mon Sep 26, 2016 5:58 am

I have THE SAME problem on my Blackview 2000. How about offering an update for this phone? The issue is driving me crazy.
 
JJonn
Posts: 12
Joined: Mon Sep 26, 2016 6:07 am

Re: Rooted problem

Mon Sep 26, 2016 6:11 am

Tim.strange wrote:
So after all this, has blackview listened to its customers? When can we get the ota update of a completed ROM?
How do I return my phone otherwise?
:x


Yes they listened, just download the file and update your phone! It is very simple, just download the file, put it on your phone, then go "Settings" -> "About" -> "OTA Update" then click on the three dots on the top right, select "Local download" and select the file. That's it. Pokemon Go and my bank app now works, they did not before. Thanks for the fix!
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Rooted problem

Mon Sep 26, 2016 6:23 am

razcorz wrote:
I've update my phone with the provided. But android pay still not working.


Recently, we have released two roms, which you used, and how do you get a update ?
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Rooted problem

Mon Sep 26, 2016 6:26 am

Lirazel wrote:
I have THE SAME problem on my Blackview 2000. How about offering an update for this phone? The issue is driving me crazy.



Hi,

Also the problem that you didn't root your phone, but also meet the rooted problem ?
 
swissfazer
Posts: 1
Joined: Mon Sep 26, 2016 6:57 am

Re: Rooted problem

Mon Sep 26, 2016 7:03 am

I have completed a local update using the file "s12v55_jk_3m-ota-1474528685.zip". The current version is now BV6000_Blackview_V01_20160922.

However, apple pay still comes up with the following error message: "Android Pay can't be used - Google is unable to verify that your device or the software running on it is Android compatible". The app from an Australian Bank has a similar error message.

Thanks for following up. Let me know if you need further details.
 
Lirazel
Posts: 2
Joined: Mon Sep 26, 2016 5:57 am

Re: Rooted problem

Mon Sep 26, 2016 7:48 am

blackview_admin wrote:
Lirazel wrote:
I have THE SAME problem on my Blackview 2000. How about offering an update for this phone? The issue is driving me crazy.



Hi,

Also the problem that you didn't root your phone, but also meet the rooted problem ?

Yes! I've never rooted it, but I can't play Pokemon Go - I get the information that my system isn't supported. I used the SafetyNet Checker app from google play and apparently my phone doesn't pass it.
Could you please release a software update?
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Rooted problem

Mon Sep 26, 2016 8:03 am

Lirazel wrote:
blackview_admin wrote:
Lirazel wrote:
I have THE SAME problem on my Blackview 2000. How about offering an update for this phone? The issue is driving me crazy.



Hi,

Also the problem that you didn't root your phone, but also meet the rooted problem ?

Yes! I've never rooted it, but I can't play Pokemon Go - I get the information that my system isn't supported. I used the SafetyNet Checker app from google play and apparently my phone doesn't pass it.
Could you please release a software update?


Hi,

BV2000 don't support a Pokenon go. This game needs gyroscope.
 
sams
Posts: 156
Joined: Mon Aug 01, 2016 4:39 pm

Re: Rooted problem

Mon Sep 26, 2016 7:17 pm

blackview_admin wrote:
Hi,

This is a new rom for fixing the problem of android pay.
https://mega.nz/#!zsU0ELqQ!n2X5A2GkAG5w ... 2aQl4nJHoc
Any the phone withour such a problem should never try this one.


The fingerprint is now release-keys but the kernel is still flag as unsecured and the device one again failed the Safetynet test. So no Android Pay yet again.
 
chrisb
Posts: 76
Joined: Mon Sep 19, 2016 5:50 am

Re: Rooted problem

Mon Sep 26, 2016 11:48 pm

Do you test the rom and try it with the application that fails, e.g android pay before releasing it?
You dont need to actually add a card you just need to be able to get to the dialog for adding a card

Scenario
1. Start application
2. Press add card
Result: Google displays a dialogue showing that the software has an issue
Expected: To see the forms for entering a credit card

Please dont release a rom saying its fixed until you have fixed the actual problem and can view this screen
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