Tech team is aware of the fact that the posted solutions don't fix the bluetooth issue for some users. We are still investigating.

I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

ozolli wrote:

I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

Thanks for your precious feedback!

ozolli wrote:

I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

I did that with sports mode, no help... still stuttering
did everything mentioned here, stil stuttering

oaimng wrote:

ozolli wrote:

I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

I did that with sports mode, no help... still stuttering
did everything mentioned here, stil stuttering

Consider that your device may be faulty..... no fix is working for you, definitely weird.

For me the same did all the forum suggestings and nothing happen waiting for a new solutions

cassanelligiovanni wrote:

For me the same did all the forum suggestings and nothing happen waiting for a new solutions

Are you sure that you did all the forum suggestions? firmware update, factory reset, high performance mode ON, apps battery optimization OFF, intelligent standby OFF....

blackview_admin wrote:

cassanelligiovanni wrote:

For me the same did all the forum suggestings and nothing happen waiting for a new solutions

Are you sure that you did all the forum suggestions? firmware update, factory reset, high performance mode ON, apps battery optimization OFF, intelligent standby OFF....

A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658

Neville wrote:

A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658

i read it and yes it seems that the Android system is the fault of all this.The BV6000 has Android 6.0, so no reason to complain this error to the BV8000.

The solution can be to turn of Wifi when you need Bluetooth.At least, in my way it helps with the "intelligent Battery saver" turn off.

I can not give much response, the last times it worked for me with the Headset.

Only want inform Blackview team that we should not be angry on you, when the Android system is failing.

Greetings Mathias

tysken wrote:

Neville wrote:

A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658

i read it and yes it seems that the Android system is the fault of all this.The BV6000 has Android 6.0, so no reason to complain this error to the BV8000.

The solution can be to turn of Wifi when you need Bluetooth.At least, in my way it helps with the "intelligent Battery saver" turn off.

I can not give much response, the last times it worked for me with the Headset.

Only want inform Blackview team that we should not be angry on you, when the Android system is failing.

Greetings Mathias

Android is full of bugs, but we always try to do our best to palliate them