Issue has been tracked, a fix will come

Hello,
with the new ROM (Update 13.04.19) it got a bit better. But the focus is till too slow.
Greetings

tintin0404 wrote:

Hello,
with the new ROM (Update 13.04.19) it got a bit better. But the focus is till too slow.
Greetings

Please remember to perform a factory reset after each update to properly get all the fixes

What April update? Last patch I have is March 20, 2019.

albertgalpin wrote:

What April update? Last patch I have is March 20, 2019.

OTA updates don't reach every user at the same time. Keep checking.

blackview_admin wrote:

tintin0404 wrote:

Hello,
with the new ROM (Update 13.04.19) it got a bit better. But the focus is till too slow.
Greetings

Please remember to perform a factory reset after each update to properly get all the fixes

Yesterday, I have updated over-the-air to 20 Mar 2019 (Build no. now shows: BV6800Pro_S592_V1.1_20190320V23) and it re-booted itself after the update.  Most of the features I usually use seems to be working well, so is it necessary still to perform a factory reset? 

Yes, It Is recommended aswell!

blackview_admin wrote:

Yes, It Is recommended aswell!

Noted with thanks.  Factory Reset warns that all data will be erased from the phone's internal storage, so I'll delay resetting until a problem arises or when I have backed up my data.  

blackview_admin wrote:

Yes, It Is recommended aswell!

I forgot to mention that it might be better if you could cut-and-paste this sub-thread to Topic "New Update 2019_03_20" [http://bbs.blackview.hk/viewtopic.php?f=247&t=518115 as I first tried to find answers there] as this thread's topic concerns "Camera Unfocus".  Thanks.

Cheope wrote:

Is the issue solved?? Because after update Camera still unfocus.
I've hard reset my phone

Issue has been tracked. Tech team is working on it.