I got my BV8000Pro in Oct 2017. It also reboots at least once a day, and is power hungry too - as per the other popular thread.

I am on v0.1_20170803_20171011-0929 package. I have updated to that using OTA.

It reboots itself at random, at least daily (sneakily when I have left the room) then sits quietly waiting for the startup unlock pattern. Meanwhile in that state, it doesn't receive calls.

Today, I began to attempt to update to one of the later patches. OTA does not detect a newer release than the one I have. I tried the manual process, and even as a seasoned IT professional, I gave up, it was too fiddly, downloading unsigned drivers, from webpages full of other decoy download buttons for toolbars and other nonsense. I felt sure I would break the phone or laptop or fill them with badware!

Thanks for working on these issues. I do hope they are resolved, because the phone is great other than the battery usage and reboot issue.

Hello, I just bought a BV8000 (6 days ago on cdiscount.com), im quite satisfied about it except one embarrassing thing : the smartphone restart randomly, it happens at least one time per day. I have noticed that it reboot on his own, not even during intensive use and without touching it.
It is really annoying, i need to fix it.
thks for your help.

MikeyGMT wrote:

I got my BV8000Pro in Oct 2017. It also reboots at least once a day, and is power hungry too - as per the other popular thread.

I am on v0.1_20170803_20171011-0929 package. I have updated to that using OTA.

It reboots itself at random, at least daily (sneakily when I have left the room) then sits quietly waiting for the startup unlock pattern. Meanwhile in that state, it doesn't receive calls.

Today, I began to attempt to update to one of the later patches. OTA does not detect a newer release than the one I have. I tried the manual process, and even as a seasoned IT professional, I gave up, it was too fiddly, downloading unsigned drivers, from webpages full of other decoy download buttons for toolbars and other nonsense. I felt sure I would break the phone or laptop or fill them with badware!

Thanks for working on these issues. I do hope they are resolved, because the phone is great other than the battery usage and reboot issue.

Hi Mike,

Once you install the drivers the rest is a breeze really, I too was reluctant but it was well worth it, a week has passed and not a single reboot other guys report the same.

This manual by Mino helped a lot https://drive.google.com/file/d/15-1vyR ... zEchI/view

I hope you manage to flash your BV!

Chris

thomas.j wrote:

Hello, I just bought a BV8000 (6 days ago on cdiscount.com), im quite satisfied about it except one embarrassing thing : the smartphone restart randomly, it happens at least one time per day. I have noticed that it reboot on his own, not even during intensive use and without touching it.
It is really annoying, i need to fix it.
thks for your help.

Flash your phone to the latest version and you will be all right, use the manual below:

https://drive.google.com/file/d/15-1vyR ... zEchI/view

Chris

Thanks Chris, Mino's doc was most helpful. I did at least get to install the drivers without the Certificate issue, but then I get code 10 in device manager, cannot start the device. I've read up on code 10 and it talks about re-installing all sorts of usb bits and bobs - I'm not fancying breaking my windows machine... I think I will patiently wait for the lovely Blackview folks to push out the next OTA update ASAP.

MikeyGMT wrote:

Thanks Chris, Mino's doc was most helpful. I did at least get to install the drivers without the Certificate issue, but then I get code 10 in device manager, cannot start the device. I've read up on code 10 and it talks about re-installing all sorts of usb bits and bobs - I'm not fancying breaking my windows machine... I think I will patiently wait for the lovely Blackview folks to push out the next OTA update ASAP.

i'd like to keep this thread on topic, but i want to say that getting the "code 10 error" in device manager after istalling the Mediatek drivers is normal: everything will work as it should, don't worry

Now let's get back to the topic

mac3000 wrote:

Anothe update on 20171219 firmware, my phone still doing nothing, but it doesn't restart from 258 hours. I know that when you are using phone it maybe different, but before this firmware update it never gets to 3 days without restart.

And it restarted a moment ago, so it lasts around 350 hours. It's not perfect, but I think acceptable.

mac3000 wrote:

mac3000 wrote:

Anothe update on 20171219 firmware, my phone still doing nothing, but it doesn't restart from 258 hours. I know that when you are using phone it maybe different, but before this firmware update it never gets to 3 days without restart.

And it restarted a moment ago, so it lasts around 350 hours. It's not perfect, but I think acceptable.

On the other hand, mine didn't have any restarts before updating to 20171227 version, and I have now experienced two in the last 72 hours. If it stays like that, it's not such a big issue, but it's definitely weird

mine after last update was 2times for ~90-110hours.
each time before reboot phone was... slowing down all apps?
foru sure i can say its much more better

MikeyGMT wrote:

Thanks Chris, Mino's doc was most helpful. I did at least get to install the drivers without the Certificate issue, but then I get code 10 in device manager, cannot start the device. I've read up on code 10 and it talks about re-installing all sorts of usb bits and bobs - I'm not fancying breaking my windows machine... I think I will patiently wait for the lovely Blackview folks to push out the next OTA update ASAP.

OTA won't work mate, neither will "local update" flashing with PC app is the only way to go.