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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Issues after update 20170517

Tue Jul 11, 2017 7:52 am

Did you make a clean flash or dirty flash?
A clean flash is wiping off the system partition of the phone, and the dirty flash is installing the update over the existing system partition.
With the custom recovery you can make the clean flash process simple.
Please try to do the clean flash to fix your phone's problem.
 
tomithyom
Posts: 96
Joined: Sat Mar 18, 2017 7:12 am

Re: Issues after update 20170517

Tue Jul 11, 2017 8:51 am

Personally I have done every kind of flash and there are still all the known issues. Especially with button sensitivity as you well know.

Are you saying that Blackview has thrown this in the bin???????
 
bvbw
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Re: Issues after update 20170517

Tue Jul 11, 2017 11:45 am

@blackview_admin,
Clean flash ? Is it a joke ?
Can clean flash repair GPS time error, button sensibility,
glove mode return back, etc ... etc ... We need real solutions ! Thanks
 
pat56
Posts: 4
Joined: Tue Jul 11, 2017 7:23 am

Re: Issues after update 20170517

Tue Jul 11, 2017 12:22 pm

Hello i have a bv 6000 for 10 months, i am under android 7.
When I phone, sometimes the commuication stopped or the phone reboot, but it does not happen when I'm on the bluetooth

Everything else works well

do you have an idea ?
 
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blackview_admin
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Re: Issues after update 20170517

Tue Jul 11, 2017 12:32 pm

please explain "it does not happen when I'm on the bluetooth"
 
pat56
Posts: 4
Joined: Tue Jul 11, 2017 7:23 am

Re: Issues after update 20170517

Tue Jul 11, 2017 12:42 pm

When i use bluetooth to phone, from my car stereo there is no problem
 
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blackview_admin
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Re: Issues after update 20170517

Tue Jul 11, 2017 1:13 pm

pat56 wrote:
When i use bluetooth to phone, from my car stereo there is no problem

You could try a factory reset. All Data/Settings whould be deleted through this.
 
pat56
Posts: 4
Joined: Tue Jul 11, 2017 7:23 am

Re: Issues after update 20170517

Tue Jul 11, 2017 2:01 pm

I have already tried without success
 
pat56
Posts: 4
Joined: Tue Jul 11, 2017 7:23 am

Re: Issues after update 20170517

Tue Jul 11, 2017 3:01 pm

I have already tried without success
 
tomithyom
Posts: 96
Joined: Sat Mar 18, 2017 7:12 am

Re: Issues after update 20170517

Tue Jul 11, 2017 8:19 pm

Blackview Admin!

Are you able to find out from your tech team when this update may be arriving?
Can you confirm that one is on it's way?

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