Mine is doing the same....
Get that fixed ASAP!
Blackview User Forum
Re: BV9900Pro Shuts down Everyday
I am having the Same troubles and i think i found a solution... When the Red marked Option is active the Phone does not hang anymore...
The Other Option causes the black screens
The Other Option causes the black screens
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Re: BV9900Pro Shuts down Everyday
Mine did shutdown too but only after I did a certain setting!! I found a solution.. Just turn the WiFi calling off ( sorry screenshots are in German)
Hope this helps you
Hope this helps you
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Re: BV9900Pro Shuts down Everyday
My phone is doing the same thing. Started doing this the second day after it was activated. There should be a solution for this very soon or they should offer a full refund for the phone.
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- blackview_admin
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Re: BV9900Pro Shuts down Everyday
eli2525 wrote:I been trying to return my phone because of the same issue, it came with Android 10 from the factory but I have the same situation. Where is the admin? Is this page legit? Does this company stand for their products? I feel like I made a mistake buying this phone.
Good day. Sorry for this inconvenience caused to you. May I know where did you purchase this phone? How long did you use it?
Or if it is possible, can you send an email to me and talk more details with me? Email: mary@blackview.hk
Re: BV9900Pro Shuts down Everyday
Give Blackview a break clearly they are trying to resolve these minor issues you all flipping it and demanding refunds is stupid .
Just wait a few more days and stop acting like a bunch of hysterical woman.
Just wait a few more days and stop acting like a bunch of hysterical woman.
I DID NOT enter water only put "Waterproof" BV9900 Pro in pocket of wet shorts
phone wont turn on + lenses are fogged
Blackview is not WATERPROOF - it cant last 1Km walk in wet shorts
paid $569 USD
NO WARRANTY!
phone wont turn on + lenses are fogged
Blackview is not WATERPROOF - it cant last 1Km walk in wet shorts
paid $569 USD
NO WARRANTY!
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- blackview_admin
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Re: BV9900Pro Shuts down Everyday
Kf0621 wrote:Mine did shutdown too but only after I did a certain setting!! I found a solution.. Just turn the WiFi calling off ( sorry screenshots are in German)
Hope this helps you
Thank you, it's helpful
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- blackview_admin
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Re: BV9900Pro Shuts down Everyday
cs1717 wrote:My phone is doing the same thing. Started doing this the second day after it was activated. There should be a solution for this very soon or they should offer a full refund for the phone.
Sorry for this all inconvenience caused to you, our engineer is still trying to check all problems so that we can provide a stable Android to our loyal users, hope you can understand and please don't update the Android 10 anymore.
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- blackview_admin
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Re: BV9900Pro Shuts down Everyday
FillLog wrote:Give Blackview a break clearly they are trying to resolve these minor issues you all flipping it and demanding refunds is stupid .
Just wait a few more days and stop acting like a bunch of hysterical woman.
Thank you for your strong support and actually, our engineer is still trying the best effort to deal with these problems, and finally, I believe we will provide a stable system with all our users.
Thank you for your understanding again.
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- nickthesafe
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Re: BV9900Pro Shuts down Everyday
Hi Blackview Admin - while we wait for the Android 10 to be made stable, do you have a link where we can get the ROM File for Android 9 ? is that even possible. Thanks.
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