hristovski wrote:

Hello,

I updated the phone to Android 10 (A80Pro_EEA_M557B_V1.0_20200815V05) and we've got the same problem on Android 10 too.
None of the applications autostart after restarting the phone.

Sorry for this inconvenience caused to you. Please contact the after-sale department to get them solution: support02@blackview.hk

Does anyone know whether this problem with the widgets not loading after a restart of the phone will also occur on the BV6300 with Android 10 pre-installed?

I encountered it on a BV9900 (without Pro) with Android 9 I just bought. Affected widgets in my case are for example Battery Monitor Pro, DiskInfo PRO, DIGI Clock Plus, LunaSolCal.. I sent an enquiry with detailed description and even screenshots to the support email mentioned here in this thread. I got a quick answer but that only was "It is normal, the phone can't support open app automatically, after reboot, you need to set again." which is not satisfactory, as I see no reason for that behaviour of the phone. The only other Android 9 device I have is a tablet from another brand where the widgets start correctly after a reboot.

So I was wondering if the problem is fixed on Blackviews Android 10 devices.

I just got a BV6300 Pro with Android 10 and Buildnumber BV6300Pro_EEA_TE988_V1.0_20200708V14 and on this device the widgets start correctly after reboot. So it seems the fix is possible on Android 10.

Could you not just install android 10 I’ve seen a post somewhere on how to do this

We have purchased a number of these units (bv4900 & bv9900e) all of them have the same reboot problem, erasing all preferences. I have reached out to suppliers and Blackview HK, Still no reply and no resolve!!!