blackview_admin wrote:

Hello everyone, as for BV7000 Pro, some apps like google pay or android pay can not work in this phone.
Sorry for this inconvenient.

All apps can work in this phone when the Blackview developers follow Android development guidelines and change the "test-keys" to "release-keys" as described above whenever realeasing a non-Beta-ROM!
But it seems it's easyer to just tell the customers the apps don't work than cere about correct development...
That's not how you get customers to stick to your products and as I already mentioned above, this is no new problem, the developers just don't care about clean development!

Davros84 wrote:

Anyone else have the nvram warning error on wifi?

Can you please tell more details?

blackview_admin wrote:

Hello everyone, as for BV7000 Pro, some apps like google pay or android pay can not work in this phone.
Sorry for this inconvenient.

I've waited months for this phone in large part because it has Android 6 only to find out Android Pay doesn't work? Perhaps these features aren't important to Asian developers, but they are HUGE in the western world. HOMTOM regularly releases firmware to correct errors like this. Why can't BLACKVIEW do the same? I'm seriously considering returning this phone that is superior in every other way. It's the little things like this that can ruin a company. I highly recommend you take this matter seriously.

Hello everyone, this problem will be solved in late May.

The joy of the purchase was short-lived!
March 24 got the phone, it worked fine until April 8, until it began disappear wi-fi. Installing the program for monitoring wi-fi networks detected an unknown network nvram warning err 0x10 which had a maximum signal, even where wi-fi didn't exist at all. This glitch was only at a frequency of 2.4 MHz, and 5 MHz it was not. In the standard list of wi-fi networks, this network is not shown, only through third party applications. Wi-fi now not working, because the phone automatically selects the network with maximum signal that can't be remove or block!
Read a bunch of information about this problem, solve it can only through root. But to get the right root in Android 6.0 at the moment is problematic. Waiting for the decision from the manufacturer in the form of firmware updates! Very disappointed with the purchase! Powerful phone, but does have problems immediately after the purchase, which a simple user won't be able to solve it!

boris-5550 wrote:

The joy of the purchase was short-lived!
March 24 got the phone, it worked fine until April 8, until it began disappear wi-fi. Installing the program for monitoring wi-fi networks detected an unknown network nvram warning err 0x10 which had a maximum signal, even where wi-fi didn't exist at all. This glitch was only at a frequency of 2.4 MHz, and 5 MHz it was not. In the standard list of wi-fi networks, this network is not shown, only through third party applications. Wi-fi now not working, because the phone automatically selects the network with maximum signal that can't be remove or block!
Read a bunch of information about this problem, solve it can only through root. But to get the right root in Android 6.0 at the moment is problematic. Waiting for the decision from the manufacturer in the form of firmware updates! Very disappointed with the purchase! Powerful phone, but does have problems immediately after the purchase, which a simple user won't be able to solve it!

Hi friend, thanks for getting in touch.
1. Before the problem happens, did you set something with your phone or install some app on your phone?
2. If you can send us the related log, then we can well locate the problem.
enter into the engineer code(by#9646633#)--log and debugging--MTk logger--click the red icon on the bottom of the screen to start--while the problem comes out, click the button"stop"
Then connecting your PC and send us the MTK log file and time of problem happening.

adamepc wrote:

Can we take the previous statement to mean you will not be fixing the ROM then?
What could have been a great phone is ruined by hundreds of niggles like not being able to use ANY but the cable that came with the phone for charging or headphones and a really really bad ROM.

If you're not going to fix the ROM can you upload the tools needed to build our own or shall we just give up on Black view?

The Problem can be fixed in late May.

blackview_admin wrote:

Hi friend, thanks for getting in touch.
1. Before the problem happens, did you set something with your phone or install some app on your phone?
2. If you can send us the related log, then we can well locate the problem.
enter into the engineer code(by#9646633#)--log and debugging--MTk logger--click the red icon on the bottom of the screen to start--while the problem comes out, click the button"stop"
Then connecting your PC and send us the MTK log file and time of problem happening.

Yes, I installed the application, but only those who I have worked 4 years on the phone CAT B15.
Where to send the file and he weighs 80Mb. And here it cannot be inserted.

blackview_admin wrote:

Hi friend, thanks for getting in touch.
1. Before the problem happens, did you set something with your phone or install some app on your phone?
2. If you can send us the related log, then we can well locate the problem.
enter into the engineer code(by#9646633#)--log and debugging--MTk logger--click the red icon on the bottom of the screen to start--while the problem comes out, click the button"stop"
Then connecting your PC and send us the MTK log file and time of problem happening.

Yes, I installed the application, but only those who I have worked 4 years on the phone CAT B15.
Where to send the file and he weighs 80Mb. And here it cannot be inserted.

Here is a link to download from the cloud log file MTK - https://1drv.ms/u/s!Al2IVffaoetNaZNiQPhn0wZe-QM