I get also exactly the same problem on the top left corner, and it's growing up every day slowly ...
I dont have battery problem.
I think that maybe it's a defect of the screen !
Blackview User Forum
Re: Does raised back mean swollen battery? Is it still safe to use?
Hi Tomator,
I get also exactly the same problem on the top left corner, and it's growing up every day slowly ...
I dont have battery problem.
I think that maybe it's a defect of the screen !
I get also exactly the same problem on the top left corner, and it's growing up every day slowly ...
I dont have battery problem.
I think that maybe it's a defect of the screen !
Re: Does raised back mean swollen battery? Is it still safe to use?
Let Admin ask his engineers...
BV6000 P2 BV9500Pro
Re: Does raised back mean swollen battery? Is it still safe to use?
Quick "google" search and seems problem is delaminating screen !
I cant sent back my BV6000 for waranty because i need this phone for working.
I've found this separate part on AliExpress 49 $ (thank you Blackview ...
)
I cant sent back my BV6000 for waranty because i need this phone for working.
I've found this separate part on AliExpress 49 $ (thank you Blackview ...
)Re: Does raised back mean swollen battery? Is it still safe to use?
I don't think it's delamination. First, there is too big parallax for something being located on LCD. Rather it's on the inner surface of the glass. Second, delamination means areas of separated layers. Here are tiny stokes. Too tiny to be area of areas of delamination and too close to each other to let the areas between them to stay laminated. I don't have so tiny torx screwinders yet to see it from inside. But maybe I'll be able to use microscope...
BV6000 P2 BV9500Pro
Re: Does raised back mean swollen battery? Is it still safe to use?
For me, i think it's the first step of délamination or glue problem between lcd and glass;
Firstly the problem begin like your picture OK, but when i made a tap on the area problem it happen a caracteristic delamination area more large and different than the thin stripes.
Question is ...why ...? I think because cheaper components !
Firstly the problem begin like your picture OK, but when i made a tap on the area problem it happen a caracteristic delamination area more large and different than the thin stripes.
Question is ...why ...? I think because cheaper components !
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Re: Does raised back mean swollen battery? Is it still safe to use?
Tomator wrote:Hi,
I,m not sure if this phnomenon is related to battery but surely it's not water deposit on the inner surface of the glass (these are pictures of high resolution - please zoom to see more details):
Screen displays image normally, touch surface works fine. This 'thing' is translucent. Does not occlude the image but is visible in external light. The photo has been made in sunlight when it's the most apparent.
It started with just few strokes in the upper left corner (holding the phone vertically) but it grows every day. What can it be? Judging by the rainbow shine these are tiny crystals of size of 1 nm and less - but where they come from?
Hi friend, thanks for getting in touch. Please go to the online shop where you bought your phone to get support, the shop will contact us directly.
Re: Does raised back mean swollen battery? Is it still safe to use?
blackview_admin wrote:Please go to the online shop where you bought your phone to get support, the shop will contact us directly.
Tomator wrote:Let Admin ask his engineers...
engineers answer ?
Re: Does raised back mean swollen battery? Is it still safe to use?
bvbw wrote:engineers answer ?
Let them scratch their heads a little longer. There might be no answer to paste.
BV6000 P2 BV9500Pro
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- blackview_admin
- Posts: 8943
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Re: Does raised back mean swollen battery? Is it still safe to use?
Tomator wrote:Hi,
I,m not sure if this phnomenon is related to battery but surely it's not water deposit on the inner surface of the glass (these are pictures of high resolution - please zoom to see more details):
Screen displays image normally, touch surface works fine. This 'thing' is translucent. Does not occlude the image but is visible in external light. The photo has been made in sunlight when it's the most apparent.
It started with just few strokes in the upper left corner (holding the phone vertically) but it grows every day. What can it be? Judging by the rainbow shine these are tiny crystals of size of 1 nm and less - but where they come from?
Hi friend, thanks for getting in touch. Please go to the online shop where you bought your phone to get support, this is the quality problem, the shop will contact us directly.
Re: Does raised back mean swollen battery? Is it still safe to use?
blackview_admin wrote:Please go to the online shop where you bought your phone to get support, the shop will contact us directly.
Not possible for me to send back my phone to seller because i need it too much for my job ...
For fixing this delamination problem, i'll appreciate if Blackview could send me a new black screen (spare part) that i can replace it myself.
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