hello, just to make a return I disabled (energy saving manager) I have more reboot for two days, but the problem is not solved, it is the temporary waiting for the update. That's the way it can help technicians find a solution.

The problem is being caused by each apps cache. When your phone restarts, check which application caused it then go to apps and clear that apps cache. This makes a world of difference.

squiddster wrote:

The problem is being caused by each apps cache.  When your phone restarts, check which application caused it then go to apps and clear that apps cache.  This makes a world of difference.

+1

squiddster wrote:

The problem is being caused by each apps cache.  When your phone restarts, check which application caused it then go to apps and clear that apps cache.  This makes a world of difference.

The cache of all programs cleaned up. Reboots are permanent. Several times a day.

When will the update be released?! Constant reboots. Already half a year as we know about the problem in the firmware!

blackview_admin wrote:

squiddster wrote:

The problem is being caused by each apps cache.  When your phone restarts, check which application caused it then go to apps and clear that apps cache.  This makes a world of difference.

+1

When you plan to upgrade, to stop restarts

Issue has been tracked, a fix will come with future updates.

blackview_admin wrote:

Issue has been tracked, a fix will come with future updates.

you've been saying that since last year! When will be the result?! solve the problem of your product!

exo80 wrote:

blackview_admin wrote:

Issue has been tracked, a fix will come with future updates.

you've been saying that since last year! When will be the result?! solve the problem of your product!

Tech team is still working on that, please be patient

I recently bought a 9500 Pro, and it was solid for a few days, but is now rebooting a lot.  I thought this was due to me having installed a bunch of Android customization software.  So, I did a factory reset, didn't have it restore from any previous settings, and didn't install any of that stuff.  I only loaded some basic things like Instagram and Outlook.  However, it reboot itself while sitting on a desk last night again.  This is with power management already off, and having not used it much since the last reboot (so I doubt it's cache filling up).  Any suggestions?  Is there a way to rollback the ROM to a previous one, since that seemed a bit more stable?