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4G always crashing and restarting on phone when on the internet

Posted: Wed Mar 23, 2016 8:54 am
by decayedsin
Good Morning,
I have been waiting for some time for new updates and hoping for a fix on this issue.
Every time I try to use the 4G internet for voip or browsing, the 4G signal on the phone just crashes and restarts after a while
on the phone. Please fix this bug.
Also the option to set diferent ringtones on each sim card would be a plus for your phone, like other phones have.
I had a previous phone Doogee DG700 and I could set different ringtones on each sim card.
Thank You.

Re: 4G always crashing and restarting on phone when on the internet

Posted: Thu Mar 24, 2016 8:40 am
by blackview_admin
hi,

the 4g signal is weak in your place ?
we feel so sorry you can set different ringtone for different contacts , but can not set different ringtones to identify the sim card!

Best regards,
Admin

Re: 4G always crashing and restarting on phone when on the internet

Posted: Thu Mar 24, 2016 10:54 am
by decayedsin
No, the 4G is at max, it is a software bug on the phone where it after a while just turns off both receiving antennas on each sim card and reboots the antenna signal.
Please fix this with an update.
Thank You

Re: 4G always crashing and restarting on phone when on the internet

Posted: Mon Mar 28, 2016 8:37 am
by blackview_admin
decayedsin wrote:
No, the 4G is at max, it is a software bug on the phone where it after a while just turns off both receiving antennas on each sim card and reboots the antenna signal.
Please fix this with an update.
Thank You



you can expect a Mashmallow Syetem via a OTA upgrade very soon.

Best regards,
Admin