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New phone keeps crashing

Posted: Sat Mar 12, 2016 7:18 am
by Arcava
Got my bv5000 2 days ago. It keeps crashing when using apps. This results in the phone locking up and the screen becoming covered in stripes, blurring the picture. Phone doesnt respond to off button either, but restarts by itself after a minute or so.

Any solution to this?

Re: New phone keeps crashing

Posted: Tue Mar 15, 2016 7:38 am
by blackview_admin
hi ,
where you buy it , from our authorized onli9ne store ?

Best regards,
Amdin