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no image on screen

Posted: Sat Sep 17, 2016 10:46 am
by tesdrv
After turning the phone on the screen it was light and there was no picture.

I have to flash this firmware t89j-jk-bv5000-hd-33pgu-128g16g-1851_BV5000_C1_Blackview_V1.2_20160608_R12release.tar

Now there is a backlight, sound exist when i press the volume buttons, light up when ipress the Home, Menu.

Is it a problem with the screen or I need another firmware version?

Re: no image on screen

Posted: Wed Sep 21, 2016 6:45 am
by blackview_admin
tesdrv wrote:
After turning the phone on the screen it was light and there was no picture.

I have to flash this firmware t89j-jk-bv5000-hd-33pgu-128g16g-1851_BV5000_C1_Blackview_V1.2_20160608_R12release.tar

Now there is a backlight, sound exist when i press the volume buttons, light up when ipress the Home, Menu.

Is it a problem with the screen or I need another firmware version?



Any short video for us to know the problem ?