bbs.blackview.com

Hello,
I just got a new BV500 from Aliexpress.com and I'm trying to make it work with my Lebara/Telenor SIM.
It looks like voice calls are working, but any 3G/4G data connection is impossible! And of course that'a problem, since DATA is THE point with smartphones.

I found in this BBS a few posts about this problem, but the answers are all like this: "did you check your country's frequencies?"
[ viewtopic.php?t=8045 ]
And yes: I did.

Lebara/Telenor Denmark provide these carrier freqs:
3G(900,2100), 4G(800,1800)
[ https://www.frequencycheck.com/carrier- ... or-denmark ]

BV5000 supports:
officially (Blackview.hk product page): 3G(900/2100), 4G(800/900/1800/2100/2600)
commercial (Aliexpress.com product page): 3G(900/1900/2100), 4G(800/900/1800/2100/2600)
[ http://www.blackview.hk/blackview-78/ ]

So... it's supposed to work (at least in 3G, but also in 4G), but ... it doesn't.
Any fix? Any suggestion?
I have 4 days to send it back for full refund, so please reply quickly! THANKS

Since there is no problem with frequence, you can contact your seller to repair it.

Hi good day

Then, band 1900MHZ works for 3g?

I'm from México

Hi

Then, band 1900mhz works for 3g ??