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Rear Camera is OFF and Front Camera is flipped

Posted: Sun Jul 24, 2016 4:15 pm
by albertosc69
after the 'upgrade the back room does not work and the front and' upside down. I've seen other forum posts but have not given any valid solution. While doing the cleaning and resetting the phone and not 'served has nothing. Can you arrange to make a solution to this problem that not only affects me? Since, however, it does not depend on a hardware failure. Thank you

Re: Rear Camera is OFF and Front Camera is flipped

Posted: Tue Jul 26, 2016 6:21 am
by blackview_admin
albertosc69 wrote:
after the 'upgrade the back room does not work and the front and' upside down. I've seen other forum posts but have not given any valid solution. While doing the cleaning and resetting the phone and not 'served has nothing. Can you arrange to make a solution to this problem that not only affects me? Since, however, it does not depend on a hardware failure. Thank you



Hi,

what is your firmware version now ?

Best regards,
Admin

Re: Rear Camera is OFF and Front Camera is flipped

Posted: Tue Jul 26, 2016 2:47 pm
by albertosc69
thank you for answering my firmware is:

Android 5.1
BV5000_c1_Blackview_V0.3_20151225
Kernel 3.10.65+

Best regards,

Re: Rear Camera is OFF and Front Camera is flipped

Posted: Wed Jul 27, 2016 6:13 am
by blackview_admin
albertosc69 wrote:
thank you for answering my firmware is:

Android 5.1
BV5000_c1_Blackview_V0.3_20151225
Kernel 3.10.65+

Best regards,


Hi,

you can flash a new firmware to see if the problem can be solved.

Best regards,
Admin