after the 'upgrade the back room does not work and the front and' upside down. I've seen other forum posts but have not given any valid solution. While doing the cleaning and resetting the phone and not 'served has nothing. Can you arrange to make a solution to this problem that not only affects me? Since, however, it does not depend on a hardware failure. Thank you

albertosc69 wrote:

after the 'upgrade the back room does not work and the front and' upside down. I've seen other forum posts but have not given any valid solution. While doing the cleaning and resetting the phone and not 'served has nothing. Can you arrange to make a solution to this problem that not only affects me? Since, however, it does not depend on a hardware failure. Thank you

Hi,

what is your firmware version now ?

Best regards,
Admin

thank you for answering my firmware is:

Android 5.1
BV5000_c1_Blackview_V0.3_20151225
Kernel 3.10.65+

Best regards,

albertosc69 wrote:

thank you for answering my firmware is:

Android 5.1
BV5000_c1_Blackview_V0.3_20151225
Kernel 3.10.65+

Best regards,

Hi,

you can flash a new firmware to see if the problem can be solved.

Best regards,
Admin