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vibration missing

Posted: Fri Jan 22, 2016 5:13 pm
by SeloFi
10 minutes ago vibration stopped working. I just printed text and vibro simply disappeared. this phone does not fall and did not swim. Rebooting does not help.

Re: vibration missing

Posted: Sat Jan 23, 2016 8:17 am
by blackview_admin
hi ,

have you go to the setting menu to check if the vibration is open ?

Best regards,
Admin

Re: vibration missing

Posted: Sat Jan 23, 2016 10:28 am
by SeloFi
Amazingly. Phone lain all night And it worked in the morning.Perhaps such a reaction because of the cold(-10), came from the street and started typing and somewhere in 5 minutes stopped working.What could it be?

Re: vibration missing

Posted: Mon Jan 25, 2016 6:50 am
by blackview_admin
SeloFi wrote:
Amazingly. Phone lain all night And it worked in the morning.Perhaps such a reaction because of the cold(-10), came from the street and started typing and somewhere in 5 minutes stopped working.What could it be?


Hi,

where are you and how long you have used this phone ?

Best regards,
Admin

Re: vibration missing

Posted: Mon Jan 25, 2016 10:53 am
by SeloFi
Im in Ukraine.I bought 2 phones (one of them is broken screan). Use them more than two months.

Re: vibration missing

Posted: Tue Jan 26, 2016 6:53 am
by blackview_admin
SeloFi wrote:
Im in Ukraine.I bought 2 phones (one of them is broken screan). Use them more than two months.


hi,

where do you buy it ?

Best regards,
Admin

Re: vibration missing

Posted: Tue Jan 26, 2016 11:10 am
by SeloFi
I bought them at Aliexspress from BleackPeach store.

Re: vibration missing

Posted: Wed Jan 27, 2016 6:59 am
by blackview_admin
hi,

it may be better for you to talk with Blackpeach store with a solution, it is our authorized online store, they will help you !

Best regards,
Admin