bbs.blackview.com

I've been trying to update my BV5000 to V1.3_20160527_16064 for two days now but with no success. It's shows up under the Wireless update but everytime I get the following error: "SD card error, please check."

I've restarted the phone
I've re-formated the sd-card
I've formated the SD-card as internal memory
I've formated it back to external memory
I took it out and tried to update without the SD-card present
Reinstalled t89j-jk-bv5000-33mgu-hd-128g16g-fdd3m-bom21_BV5000_C1_Blackview_V1.3_20160527_release

It doesn't seem to matter what I try it keeps saying: "SD card error, please check.", I`m really keen on installing that update to get the phone to actually charge again.

What can be done to install the update? Or do you guys have a link somewhere so I can download the update on my laptop and copy it to my phone that way?

Hi,

some customers with the similar situation with you, has tried a factory reset to solve the problem, and made it.
you can also try this way to see if problem can be solved.

Best regards,
Admin

Hi，

Some customers with the same problem had tried a factory reset to solve the problem
Maybe, you can aslo choose this way to see if it is ok.

Best regards,
Admin