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pmgmonteiro
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Posts: 1
Joined: Tue Apr 19, 2016 9:17 pm

Not turning on

Tue Apr 19, 2016 9:34 pm

Hi,

I have my bv5000 for a few weeks with no problems but in the last days the phone started to crush.

With the battery charged, the power indicator drops to 1% and phone turns off. After rebooting the power indicator shows 80% again for a few minutes and than drops to 1% and off and so on...
Now it wont even starts, just vibrates when i push the on button.

Is this a battery problem? a hardware problem? software?

Any solutions?

Thanks
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Not turning on

Thu Apr 21, 2016 8:16 am

Hi,

Feel so sorry for your problem.

Can you first check if the usb charge port stil work ?
And if your device has ever got some water in ?

Best regards,
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