bbs.blackview.com

Hi,
on October, 16th 2015 I´ve bought a Blackview BV5000. Today, after
a drop from 60cm height on a wooden floor the display was broken.
After seen a lot of videos explaining how robust this phone should
be I'm very disappointed.
Is this case covered by guarantee ?

Hi,

so sorry to hear your problems, have you ever contacted the sellers ?
For after-sales , you may need to contact the seller first, then they will come
to find us , so you can first talk with Seller.


Best regards,
Admin