I bought a Blackview BV5000, yesterday it fell from 20 cm, this has broken the screen (see attachment).
This is a phone that "withstands bumps", why have I the screen broken?
How can we solve this problem?
Can you send me a new screen?
This is the replay of the seller :"We have forwarded your case to the supplier, we regret to tell you the item can't be repaired according to them"
Thanks
Franco

Hi，

can you tell where you buy it from ?

Best regards,
Admin