Blackview User Forum

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sprbrd
Posts: 14
Joined: Wed May 18, 2016 5:21 pm

Re: Android 6 upgrade - phone not charging anymore?

Wed Jun 01, 2016 9:11 am

It's been more than two weeks. How long to wait for for solutions to problems? :x
 
hanshu
Posts: 6
Joined: Thu Apr 28, 2016 4:29 am

Re: Android 6 upgrade - phone not charging anymore?

Thu Jun 02, 2016 4:19 am

обновление пришло, но не ставиться, пишет ошибку монтирования SD карты, форматирование не помогает, только зря потерял информацию.
update it, but do not be put, writes mount SD card mistake, reformatting does not work, but in vain lost information.
 
devil120986
Posts: 15
Joined: Tue May 17, 2016 4:37 am

Re: Android 6 upgrade - phone not charging anymore?

Thu Jun 02, 2016 5:30 am

My phone is dead now.
Do many ways but it can not turn on.
Seller said because I updated it, the warranty is no more available.

Don't know what to do.
Can I send it to Blackview for repair?
I will pay for shipping.
 
sprbrd
Posts: 14
Joined: Wed May 18, 2016 5:21 pm

Re: Android 6 upgrade - phone not charging anymore?

Thu Jun 02, 2016 7:52 am

HOORAY! :D
It v.1,3 update via OTA, with charging problem is solved. Battery charge is 61%, the current - 1,33A, the charge continues.
Thank you :D
 
usktu
Posts: 1
Joined: Wed May 18, 2016 6:19 pm

Re: Android 6 upgrade - phone not charging anymore?

Fri Jun 03, 2016 3:59 pm

Still, the phone is working very, very slow (big lag in every process).

For example, when I'm receiving a call, the phone is ringing 2-3 times until the screen is showing who is calling...

Waiting for next update ...
 
daviddian
Posts: 1
Joined: Fri Jun 03, 2016 6:02 pm

Re: Android 6 upgrade - phone not charging anymore?

Fri Jun 03, 2016 6:05 pm

After doing a factory reset to enable download of the update (No space error despite gigs free) my phone has insufficient charge to update and the battery has since died and it still won't charge. What does blackview recommend I do to get my phone working?
 
skulhedface
Posts: 7
Joined: Wed May 18, 2016 3:41 pm

Re: Android 6 upgrade - phone not charging anymore?

Sun Jun 05, 2016 7:01 pm

This is really awful..the new OTA Update seems to be corrupted. It downloads fine, but after the reboot the green Android Symbol lays on its back and proclaims "Error". When you switch to the bootloader (Power + Volume Up) the phone says "update.zip corrupted". It would be possible to update the phone through the bootloader - but I would need the correct, not corrupted "update.zip" file! It's only 23,84 MB big!
Please, please, Blackview Admin - make the "update.zip" file available to us! It's no use to get the huge new, improved Android 6 file in all its glory when one needs to flash the phone AGAIN! I don't want to flash the phone for a fourth time and loose all my Apps and Settings again! It takes forever to set up the phone after a complete fresh OS Install and right now i don't want to bother with it. Just release the "update.zip" file to us. PLEASE! That can't be to hard or impossible or is there any reason why you won't do it?
I would really, really like do the OTA Update - but it just won't work! By the way - i updated the phone through the flash method with the original Android 6 you have provided. I'm sure other users have the same problem when they try the OTA Update. And i did not mess with the OS - i didn't even try to unroot the phone.
Thanks in advance!
 
saniabaltiec
Posts: 5
Joined: Wed May 18, 2016 6:35 pm

Re: Android 6 upgrade - phone not charging anymore?

Sun Jun 05, 2016 7:19 pm

Последнее обновление ничего положительного не дало:проблемы все остались.После этого я сделал сброс до заводских настроек,но проблемы остались,версия 6,0 осталась,ярлыки стали как на версии 5,1,обои не меняются.ОТ программистов Blackview кроме вранья ничего не слышно.Смартфон с "сырым" программным обеспечением,представляю какой дрянью будет Blackview bv 6000.
 
rudik
Posts: 9
Joined: Fri Mar 18, 2016 10:15 pm

Re: Android 6 upgrade - phone not charging anymore?

Mon Jun 06, 2016 5:59 am

Наверно надо в перед с компьютер ходить на версия 1.1_20160419 (последний 5.1). Потом можно через "OTA" скачать 6.0.

Probably You have to update to version 1.1_ 20,160,419 (last 5.1) first. Then you can update via OTA 6.0.
 
skulhedface
Posts: 7
Joined: Wed May 18, 2016 3:41 pm

Re: Android 6 upgrade - phone not charging anymore?

Thu Jun 09, 2016 8:50 am

UPDATE:
I've managed to update successfully. The trick was to remove the SD card and the sim card as well. After that, the FOTA Update went smoothly. Maybe this helps other people with the "Update Error" Problem.
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