When it finally died it wouldn't charge. Having same issue as others. Will not charge unless off, and even then barely. Got it to a whopping 3% and it wont go higher.

TL;DR: So you just pushed an OTA upgrade to thousands of phones, which makes their battery go dead till they won't charge anymore.
Do you realize the implications of it? What a huge cock-up. How are you going to fix this? People need to get back to a working phone somehow.

My experience below.

OTA upgrade to 6.0, phone runs much slower WTF. Drained all the battery with normal usage of the phone - even while charging! It would not power up anymore. Tried leaving it off but plugged to the original charger for an hour: no chance, still dead. So I checked the battery with a tester: 3.29v. My guess, this is too low for the charger circuit to start. So the phone decides the battery is dead for good and gives you the silent finger. I worked that around by charging the battery manually a bit with another charger, till I brought it to 3.8v (which is still well below the maximum of 4.35v). Then I put it back in the phone; plugged the phone to the charger, showed 5%. Left it charging for four hours with the phone off, only went to 13%. What the f*. Clearly fast charging is disabled in this ROM. But it's not even using the full 500mA of the first USB specification - charging is even slower than that.

The phone is unusable. If I power it on, it will discharge too fast. if I leave it off, it will take days to charge fully. And I'm lucky enough I know how to revive a battery even when your charger decides it's too dead to charge. Most peoples' phones will just go dead. Lots of unhappy people with bricked Blackview phones.

NB: Before you say I have a faulty charger: not the case here, my home is charger heaven and I have many others to try from.

devil120986 wrote:

I got similar problem. I left it overnight and the battery only increased 5%
Charged it one more hour and only went up 1%. That was so strange, and now my battery is 30%

Can I flash it back to Android 5.1 using this manual?
viewtopic.php?f=96&t=1027
The manual is for windows 10 and I have windows 7, I don't know if I should follow those steps...

Do you choose an OTA date or a flash tool ?

Best regards,
Admin

To reset the settings to the factory. After a reset made through the factory menu. Now I charge (not including the OS) - from 17% to 20% in 5 minutes. I continue to charge..........

giuanz wrote:

TL;DR: So you just pushed an OTA upgrade to thousands of phones, which makes their battery go dead till they won't charge anymore.
Do you realize the implications of it? What a huge cock-up. How are you going to fix this? People need to get back to a working phone somehow.

My experience below.

OTA upgrade to 6.0, phone runs much slower WTF. Drained all the battery with normal usage of the phone - even while charging! It would not power up anymore. Tried leaving it off but plugged to the original charger for an hour: no chance, still dead. So I checked the battery with a tester: 3.29v. My guess, this is too low for the charger circuit to start. So the phone decides the battery is dead for good and gives you the silent finger. I worked that around by charging the battery manually a bit with another charger, till I brought it to 3.8v (which is still well below the maximum of 4.35v). Then I put it back in the phone; plugged the phone to the charger, showed 5%. Left it charging for four hours with the phone off, only went to 13%. What the f*. Clearly fast charging is disabled in this ROM. But it's not even using the full 500mA of the first USB specification - charging is even slower than that.

The phone is unusable. If I power it on, it will discharge too fast. if I leave it off, it will take days to charge fully. And I'm lucky enough I know how to revive a battery even when your charger decides it's too dead to charge. Most peoples' phones will just go dead. Lots of unhappy people with bricked Blackview phones.

NB: Before you say I have a faulty charger: not the case here, my home is charger heaven and I have many others to try from.

Hi,

feel so sorry about this problem.
we are now trying our best to provide a solution, please wait patiently for the solution.
And any news, we will share with you as soon as possible !

Best regards,
Admin

it's just a disaster (((((((((((((((((((((
I was on a business trip, there is no connection !!!!!!!!!!!!!!!!!!

sprbrd wrote:

To reset the settings to the factory. After a reset made through the factory menu. Now I charge (not including the OS) - from 17% to 20% in 5 minutes. I continue to charge..........

Hi,

could you tell me if the charging problem in your smartphone is solved ? and
how do you get to the new os ? via OTA update or using flash tool ?


Best regards,
Admin

hanshu wrote:

it's just a disaster (((((((((((((((((((((
I was on a business trip, there is no connection !!!!!!!!!!!!!!!!!!

Hi,

do you also choose a OTA update to the new android marshmallow os ?
we feel so sorry for this problem. we are trying our best to figure out the
reason and provide a proper solution to you . please give us some time , we
will solve the problem as soon as possible !

Best regards,
Admin

it has the Russian language? if there is, where to get?

blackview_admin wrote:

could you tell me if the charging problem in your smartphone is solved ? and
how do you get to the new os ? via OTA update or using flash tool ?


Best regards,
Admin

Hi!
via OTA. currently 29%, and does not load the operating system. I will wait for 50%, then try to boot and continue charging.

It was another problem - after updating the old data in the internal memory has been lost, but the place is not released.

Best regards,