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Twotems
Topic Author
Posts: 1
Joined: Mon Jan 04, 2016 3:27 pm

Broken Screen - No response from seller or Blackview After Sales

Mon Jan 04, 2016 3:31 pm

I have sent emails to your After Sales department without response. The seller is also not responding. Where can I order a new screen please? This is becoming very poor service. If it continues I shall post on Gizchina.com and Chinaphonearena.com so everyone is aware of the poor service you are offering.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Broken Screen - No response from seller or Blackview After Sales

Tue Jan 05, 2016 2:01 am

Hi ,

Sorry for any unconvenience caused by us. Because we have 3 hilodays for new year , so the after sale department may fail to
check your email timely.

So you would like to order an new BV5000 screen ? You can order from us, or just order from our online-reseller, we
have so many online re-seller, you can choose anyone who still have the screen in stock.

Hope my advice will help you !

Best regards,
Admin
 
BeHappy
Posts: 1
Joined: Thu Jan 07, 2016 10:44 am

Re: Broken Screen - No response from seller or Blackview After Sales

Thu Jan 07, 2016 10:46 am

Please reply me, I asked twice in "Cjntact us" how I can buy screen from you. Thank you.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Broken Screen - No response from seller or Blackview After Sales

Thu Jan 07, 2016 11:14 am

BeHappy wrote:
Please reply me, I asked twice in "Cjntact us" how I can buy screen from you. Thank you.


Could you to contact the seller first , it may be easy and fast to solve the problem .

Best regards,
Admin

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