Blackview User Forum

 
decayedsin
Posts: 28
Joined: Wed Mar 23, 2016 8:48 am

Re: ATTN Admin: Network Selection needs upgrading.

Wed Apr 20, 2016 6:02 pm

text Correction : But there is a bug where while using the 4G LTE to web browse and voip, then both antennas 2G and 4G LTE crash and then reboot. I have to force the operator to 3G and never use 4G LTE to not have the issue of both antennas crashing and rebooting. I hope that the New Android rom update will have this issue fixed.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: ATTN Admin: Network Selection needs upgrading.

Thu Apr 21, 2016 8:23 am

SnuffThePunkz wrote:
Are you seriously not allowing my posts to go through?

This is a legitimate issue, which could be fixed to allow support for your customers and expand your sales base.


Hi,

our smartphone can automatically recognize can choose a usable network for user.


Best regards,
Admin
 
SnuffThePunkz
Topic Author
Posts: 60
Joined: Wed Apr 06, 2016 1:14 am

Re: ATTN Admin: Network Selection needs upgrading.

Tue Apr 26, 2016 12:15 am

blackview_admin wrote:
Pete wrote:
Hi, this seems like the typical response from admin once again.

PLEASE READ AND UNDERSTAND THE EMAIL IN FULL AND THEN REPLY TO THE ISSUE STATED!!!

"when on 4g(LTE) I cannot receive calls".

We seem to be very happy with the phone but all want the same answer, is this a OS problem or internal antenna?


Hi

in fact we have talked about this problem , but tech team all think it is impossible for this to happen , so do you
have any video to let us know more clearly ?

Best regards,
Admin


I can absolutely make a video for you guys. What do they not understand that they need to be shown?

I can make a video of it not receiving calls on 4g, then trying to make a call on 4g and it taking 30-45 seconds to kick down to 3g/2g to make a call.
I can also show my turning 4g off and it receiving and making calls without an issue.
 
SnuffThePunkz
Topic Author
Posts: 60
Joined: Wed Apr 06, 2016 1:14 am

Re: ATTN Admin: Network Selection needs upgrading.

Mon May 09, 2016 1:20 am

SnuffThePunkz wrote:
blackview_admin wrote:
Pete wrote:
Hi, this seems like the typical response from admin once again.

PLEASE READ AND UNDERSTAND THE EMAIL IN FULL AND THEN REPLY TO THE ISSUE STATED!!!

"when on 4g(LTE) I cannot receive calls".

We seem to be very happy with the phone but all want the same answer, is this a OS problem or internal antenna?


Hi

in fact we have talked about this problem , but tech team all think it is impossible for this to happen , so do you
have any video to let us know more clearly ?

Best regards,
Admin


I can absolutely make a video for you guys. What do they not understand that they need to be shown?

I can make a video of it not receiving calls on 4g, then trying to make a call on 4g and it taking 30-45 seconds to kick down to 3g/2g to make a call.
I can also show my turning 4g off and it receiving and making calls without an issue.

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