Dear Customers,
This is to inform you of a product recall involving:
Model of Product: Omega Pro
Units: About 700
Description: The recall involves the card slot of the Omega Pro smartphone couldn’t read the SIM cards,
due to the sprayed paint on the slot prevented electric conduction.


Sold by: Authorized online stores of Blackview from November 2015 through December 2015 for about $99.99 - $139.99.
Manufactured in: China
Remedy: Consumers Should immediately go back to your sellers to ask for a free charge and free shipping SIM card slot, or return the faulty products back for free shipping replacement.
Consumer Contact: For more information, contact Blackview at the official BBS http://bbs.blackview.hk or visit the company’s Web site at http://www.blackview.com

Sorry for the problem , and hope for your understanding

Following your announcement to contact the salesman for exchange of the slot card on Omega pro, this one refuses to get new the slot card to me by telling me that can be with a misuse from me.
what do I have to make to obtain the replacement of this slot card? thank you
I send an email at Blackview official website too

Ange wrote:

Following your announcement to contact the salesman for exchange of the slot card on Omega pro, this one refuses to get new the slot card to me by telling me that can be with a misuse from me.
what do I have to make to obtain the replacement of this slot card? thank you
I send an email at Blackview official website too

hi, please could you tell us where you buy?

Best regards,
Admin

Hi, thank you for answer me.
The seller is COOL I COOL and order is : Orders Detail #20150817448610

Ange wrote:

Hi, thank you for answer me.
The seller is COOL I COOL and order is : Orders Detail #20150817448610

hi， i will let my colleague to talk to sellers.

Best regards,
Admin

Thank you, thank you very much. I don't know if you already contacted the seller COOLICOOL but following the message that I left you they answered me that they had had information of your share and go, perhaps to send new a slot sim card to me. Thank you for your implication in this problem.

Ange wrote:

Thank you, thank you very much. I don't know if you already contacted the seller COOLICOOL but following the message that I left you they answered me that they had had information of your share and go, perhaps to send new a slot sim card to me. Thank you for your implication in this problem.

hi,

I have let my colleague to talk with sellers about your problem , any news ,i will inform you timely.

Best regards,
Admin

Century Tech it's the seller from AliExpres.
Order NO: 69515885155341
Seller name it's -robin luo

I have problem with sin card, any time and for no apparent reason lose my SIM card
Can you please give me a solution for this problem, because ; i see it this is manufacturing problem and there for there must provide me with solution
When i lost my sim , i must restart the phone 2-3-4 time to apear and many more time must replace sim and introducing again .
I tired to try.
I contacted the seller, him give me your address to write
How can you help me?

Does this apply only to phones sold online or is it possible that this is the cause of the sim card slot failures in phones purchased at stores as well?
Is it possible to provide the contact details of the Blackview service center in Kuching, Sarawak, Malaysia as we would rather deal directly with Blackview than continually go back and forth to the store that sold the phone.

Hello,
I bought a BlackView omega pro 19 August 2015 (promotion pre-sale), I received it on 12/29/2015.
He has the drawer problem, I asked the seller to send me a new drawer ... without response
the seller is myefox.fr the french branch of coolicol, order number: 20150819693221