Blackview User Forum

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Elvio
Posts: 13
Joined: Sat Feb 06, 2016 8:56 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Fri Feb 12, 2016 4:54 pm

I have purchased the phone Order ID: 71112829737735 from Century Tech in December. The phone never worked the sim connection. Stay connected 10 minutes and disconnected to 2 hours.
Send me the solution, please. Thank you
Elvio
 
Elvio
Posts: 13
Joined: Sat Feb 06, 2016 8:56 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Fri Feb 12, 2016 4:54 pm

I have purchased the phone Order ID: 71112829737735 from Century Tech in December. The phone never worked the sim connection. Stay connected 10 minutes and disconnected to 2 hours.
Send me the solution, please. Thank you
Elvio
 
User avatar
blackview_admin
Topic Author
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 2:55 am

Ange wrote:
Slot card received today, installation and... yeeesss it works. Thank you for your professionalism and your reactivity. I will recommend your brand to my friends


Hi,

Thanks so much for your post and feel so happy to hear that your problem is solved.
Your understanding and support will make us better !

Best regards,
Admin
 
Vincent1108
Posts: 6
Joined: Sun Jan 17, 2016 6:08 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 5:12 am

I have bougt my unit from aliexpress. The seller won't send me a new sim slot. I'm now stuck here with a nice looking not working phone. Hope Blackview can solve the problem theirself by sending a correct sim slot.
 
bwsty
Posts: 13
Joined: Fri Nov 13, 2015 3:26 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 6:07 am

blackview_admin, can you please tell me if I will ever receive a SIM card slot? It's the third time when I'm writing here about this and until now I got no answer...Or if the customer is from Europe Blackview simply ignores him? Please give me a straight answer, at least I will know if I have to throw away my phone or there is hope that one day the phone will be 100% reliable.
 
Elvio
Posts: 13
Joined: Sat Feb 06, 2016 8:56 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 8:45 am

I have the phone unusable . One satisfied customer ( Ange ), but we are 700 still no solution, with the same problem.Why do not you send this new sim card to everyone ? the phone is under warranty !
Send it to me.What it can cost €1 ? . I pay you , but send it to me
Thank's
Elvio
 
sport_evo
Posts: 3
Joined: Wed Oct 28, 2015 4:29 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 9:53 am

Hi.
I have the same problem with the SIM slot. And the seller not responding. I sent a video explaining this issue, and i've no reply since Jan 21. I bought the phone in pre seller on October and received it on Dec 15.
El Vendedor en Aliexpress is: Geek Team
Order: 68896293474929

The video with the problem:
https://youtu.be/vo5rkTsFFJg

Please, i need the slot to use the phone...
 
Vincent1108
Posts: 6
Joined: Sun Jan 17, 2016 6:08 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 15, 2016 5:29 pm

I have a phone with sim problem. I live in europa so i can't go to a shop where they sell them. Please send me a sim slot free of charge.
 
User avatar
blackview_admin
Topic Author
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 16, 2016 3:50 am

Vincent1108 wrote:
I have a phone with sim problem. I live in europa so i can't go to a shop where they sell them. Please send me a sim slot free of charge.

we are so sorry about this.so can you tell me where did you buy it?
 
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blackview_admin
Topic Author
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 16, 2016 3:51 am

margal.r wrote:
Hi, I'm margal.r, moderator of the Spanish forum MovilesDualSim. I'm doing a review of Blackview Omega Pro and my test unit has the default tray SIM cards. I would like to request a repair SIM tray to complete the review. If you will give me the faster you ask the store that sent the sample and can finish the review with a positive opnion of Blackview.
I hope your news.
a greeting

lo siento por esto,pero seguramos que hemos ofrecido muchas ranuras de SIM al vendedor.tambian me parece que no te responden porque estabamos en vacaciones de año nuevo en chino.solo volvemos a trabajor ahora.entonces dime cual es el vendedor ,el LINK que lo ha comprado,el numero de pedido , tus dirección y el numero de teléfono .y vamos a avisarles para enviartelo.Gracias
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