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blackview_admin
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 3:28 am

Elvio wrote:
Ciao.
I know who I should send the new SIM card ? you or Century Tech ?
with this speed of response the months pass and still expect the new Sim Card
Elvio


hi , sorry for a late reply because of holidays , we will help to ship you a new sim card slot,
and for shipping details , please go to our official web to add the skype of Zandy ,who will
help you.

web link : http://www.blackview.hk/contact-us/

Best regards,
Admin
 
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blackview_admin
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 6:01 am

Lightbringer wrote:
Hi admin,

You wrote that you would help me to get a replacement SIM card slot. So, I opened a ticket at gearbest.com where I bought my Omega Pro (order number WW1511251610028177). Could you contact them and explain the situation and that they should send me a replacement SIM card slot? It's now almost a month now since I wrote in this forum and my phone still doesn't work properly.

Thank you.

Lightbringer


Hi,
you mentioned you have opened a ticket at gearbest .com ? so have they done any reply to your ticket ?

Best regards,
Admin
 
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blackview_admin
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 6:23 am

Светлана wrote:
Добрый день! Я приобрела 2 смартфона Omega pro:
в Alitop Daily Necessities Co.,LTD Цена:US $139.99 (Номер заказа:71154502086371) и
в BlackPeach Digital Co.,LTD Цена:США $ 131,19 / шт (Номер заказа:71260962948792)

Из-за постоянно "отваливающихся" сим-карт и карт памяти пользование телефоном становится мукой. Заказы я подтвердила, хорошие отзывы продавцам оставила. Срок защиты истек и на текущий момент за помощью обратиться мне больше не к кому. Пробовала "подпиливать" лоток, как на видеоролике от представителя, но это не дало положительного результата. Магазин: BlackPeach Digital Co.,LTD ответили мне, обещают выслать лоток, а второй продавец молчит, не хочет решать проблему. Пожалуйста, помогите мне пользоваться телефонами с удовольствием. Заранее спасибо


Привет! Думаем, что магазин уже вам ответил, мы сегодня получили ваше сообщение в Вконтакте.
Если будут еще вопросы, свяжитесь с нами пожалуйста!

С уважением
Админ
 
yoshinori
Posts: 2
Joined: Mon Feb 22, 2016 12:50 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 12:55 pm

I bought this smartphone GearBest.com.
SIM card and SD memory can not be used .
We'd like a part replacement .
 
yoshinori
Posts: 2
Joined: Mon Feb 22, 2016 12:50 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 12:59 pm

I bought this smartphone GearBest.com.
SIM card and SD memory can not be used .
We'd like a part replacement . :twisted:
 
CRYC
Posts: 4
Joined: Wed Feb 10, 2016 2:45 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Feb 22, 2016 1:42 pm

blackview_admin wrote:
CRYC wrote:
Bonjour j'ai acheté deux oméga pro à http://www.myefox.fr
J'ai besoin de vous car mon revendeur ne me répond plus, je lui ai transmis l'adresse de votre site pour qu'il vérifie mais pas de réponses. Je dois sans arrêt éteindre, redémarrer mon appareil ou remettre ou enlevé ma carte SIM.
J'ai commandé ces téléphone pour noël mais je n’arrête pas d'être ennuyé avec.
Mon n° de commande 20151203116263
Aidez moi s'il vous plait
:cry:

can you speak english? :)


SIM card slot
Hello I bought 2 to pro omega http://www.myefox.fr
I need you my dealer no longer answers me, I forwarded her address to Let Your site checked but no answers. I have to constantly turn off, restart or reset my device removed my SIM card. I Ordered these phones for Christmas but I do not stop being bored with.
20151203116263 control
Help me please
 
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blackview_admin
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Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 23, 2016 6:25 am

yoshinori wrote:
I bought this smartphone GearBest.com.
SIM card and SD memory can not be used .
We'd like a part replacement . :twisted:


Hi,

have you ever contacted the seller, what they say ?

Best regards,
Admin
 
User avatar
blackview_admin
Topic Author
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 23, 2016 6:34 am

CRYC wrote:
blackview_admin wrote:
CRYC wrote:
Bonjour j'ai acheté deux oméga pro à http://www.myefox.fr
J'ai besoin de vous car mon revendeur ne me répond plus, je lui ai transmis l'adresse de votre site pour qu'il vérifie mais pas de réponses. Je dois sans arrêt éteindre, redémarrer mon appareil ou remettre ou enlevé ma carte SIM.
J'ai commandé ces téléphone pour noël mais je n’arrête pas d'être ennuyé avec.
Mon n° de commande 20151203116263
Aidez moi s'il vous plait
:cry:

can you speak english? :)


SIM card slot
Hello I bought 2 to pro omega http://www.myefox.fr
I need you my dealer no longer answers me, I forwarded her address to Let Your site checked but no answers. I have to constantly turn off, restart or reset my device removed my SIM card. I Ordered these phones for Christmas but I do not stop being bored with.
20151203116263 control
Help me please


Hi ,

you want to say that your sim card slot also can not read sim card, but seller do not help you ?
 
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blackview_admin
Topic Author
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 23, 2016 6:46 am

yoshinori wrote:
I bought this smartphone GearBest.com.
SIM card and SD memory can not be used .
We'd like a part replacement .


hi,
have you ever contact the seller ?

Best regards,
Admin
 
Elvio
Posts: 13
Joined: Sat Feb 06, 2016 8:56 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Feb 23, 2016 8:29 am

Thank you. Zandi said he sends me the card slot . I'm waiting

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