zelenoto wrote:

I have the same problem with the sim. I bought this phone in Skopje, Macedonia, anhoch store.
How can i recieve a new sim card slot?

hi,

it will be convenient for you to contact the local store to get a new sim card slot ?

Best regards,
Admin

The seller does not give response. Please can You send a sim slot?
Order NO: 71135984885411
Order time & date 11:19 Nov.23 2015
Shippingdate: 2015-12-01
Thank You for the response and hope to have a fast solution.

Vincent1108 wrote:

The seller does not give response. Please can You send a sim slot?
Order NO: 71135984885411
Order time & date 11:19 Nov.23 2015
Shippingdate: 2015-12-01
Thank You for the response and hope to have a fast solution.

hi ,

we will help you ship you a free cardslot , please add the skype of Zandy the
following web link: http://www.blackview.hk/contact-us/

You will get help from Zandy about shipping detail.

Best regards,
Admin

Vincent1108 wrote:

The seller does not give response. Please can You send a sim slot?
Order NO: 71135984885411
Order time & date 11:19 Nov.23 2015
Shippingdate: 2015-12-01
Thank You for the response and hope to have a fast solution.

hi ,

we will help you ship you a free cardslot , please add the skype of Zandy the
following web link: http://www.blackview.hk/contact-us/

You will get help from Zandy about shipping detail.

Best regards,
Admin

Hi! I bought 2 phones Omega pro: Магазин: Alitop Daily Necessities Co.,LTD (Номер заказа: 71154502086371) и Магазин:BlackPeach Digital Co.,LTD (Номер заказа: 71260962948792). My phone problem - the sim card tray has problem. I acknowledge receipt of the goods and the term of protection has expired, every day the problem is only growing. I wrote to the seller about the problem, but he did not respond. Shop: BlackPeach Digital Co., Ltd. promise to send tray. Shop: Alitop Daily Necessities Co., LTD (order number: 71154502086371) not responding. http://vk.com/away.php?to=http%3A%2F%2F ... rom_mail=1
Help please use the phone with pleasure. I can show proof of purchase if needed. Help me please

Hi admin,

You wrote that you would help me to get a replacement SIM card slot. So, I opened a ticket at gearbest.com where I bought my Omega Pro (order number WW1511251610028177). Could you contact them and explain the situation and that they should send me a replacement SIM card slot? It's now almost a month now since I wrote in this forum and my phone still doesn't work properly.

Thank you.

Lightbringer

Добрый день! Я приобрела 2 смартфона Omega pro:
в Alitop Daily Necessities Co.,LTD Цена:US $139.99 (Номер заказа:71154502086371) и
в BlackPeach Digital Co.,LTD Цена:США $ 131,19 / шт (Номер заказа:71260962948792)

Из-за постоянно "отваливающихся" сим-карт и карт памяти пользование телефоном становится мукой. Заказы я подтвердила, хорошие отзывы продавцам оставила. Срок защиты истек и на текущий момент за помощью обратиться мне больше не к кому. Пробовала "подпиливать" лоток, как на видеоролике от представителя, но это не дало положительного результата. Магазин: BlackPeach Digital Co.,LTD ответили мне, обещают выслать лоток, а второй продавец молчит, не хочет решать проблему. Пожалуйста, помогите мне пользоваться телефонами с удовольствием. Заранее спасибо

Hello i am very pleased that you offer a solution. I have contacted zandy on skype but till now without a reaction. Hope to hear soon.

Ciao.
I know who I should send the new SIM card ? you or Century Tech ?
with this speed of response the months pass and still expect the new Sim Card
Elvio

Elvio wrote:

Ciao.
I know who I should send the new SIM card ? you or Century Tech ?
with this speed of response the months pass and still expect the new Sim Card
Elvio

hi , sorry for a late reply because of holidays , we will help to ship you a new sim card slot,
and for shipping details , please go to our official web to add the skype of Zandy ,who will
help you.

web link : http://www.blackview.hk/contact-us/

Best regards,
Admin