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Re: Service and tech

Posted: Sat Sep 12, 2015 7:01 am
by kupala
Is dual sim active?
The device is equipped with two radio modules that operate at the same time?

Re: Service and tech

Posted: Sat Sep 12, 2015 7:32 pm
by cdim
Good day. The microphone stopped working. What type of microphone installed(model number)?

if I make a record on the recorder - you can only smooth the noise.
Now I use a headset for talking

Re: Service and tech

Posted: Tue Sep 15, 2015 2:46 am
by admin
before reply you,could you please tell me which phone model?
then i can help you.
thanks

Re: Service and tech

Posted: Tue Sep 15, 2015 2:46 am
by admin
before reply you,could you please tell me which phone model?
then i can help you.

Re: Service and tech

Posted: Tue Sep 15, 2015 5:40 am
by cdim
admin wrote:
before reply you,could you please tell me which phone model?
then i can help you.
thanks

Arrow

Re: Service and tech

Posted: Tue Sep 15, 2015 9:25 am
by admin
our engineer said may not a big problem.
could you please let me know where are you from?
then we can see if we have the after-sell service center at your country or city.

Re: Service and tech

Posted: Tue Sep 15, 2015 10:15 am
by cdim
admin wrote:
our engineer said may not a big problem.
could you please let me know where are you from?
then we can see if we have the after-sell service center at your country or city.

Belarus, can I contact your engineer for skype?

Re: Service and tech

Posted: Tue Sep 15, 2015 8:15 pm
by cdim
admin wrote:
our engineer said may not a big problem.
could you please let me know where are you from?
then we can see if we have the after-sell service center at your country or city.

Belarus

Re: Service and tech

Posted: Wed Sep 16, 2015 1:12 am
by admin
not
you can see this
MIC.png
MIC.png (2.75 KiB) Viewed 8098 times

Re: Service and tech

Posted: Wed Sep 16, 2015 1:19 am
by admin
they said may only the microphone cover problem,
but they also do not know where have problem,should to open to check.
only to exchange at your local.