Blackview User Forum

 
akito
Topic Author
Posts: 5
Joined: Tue Sep 08, 2015 8:36 am

Re: after-sale service

Tue Sep 08, 2015 8:49 am

Hi!
I have some questions about Alife S1, i have mine since last june, the phone is pretty good but i have a terrible problem with battery stats on it. Every day shows me different stats, for example, one day it could charge till 100% and discharge till 30% and suddenly shutdown. next day the same, 100% and last till 53% and shutdown. If i put on charge shows me 0% but with some minutes charging rises till 50% 30% 53% and i can use it (generally i wait till 100% again and a little more).
just a few times discharged at 3% never went to 0. and many of the times discharge very fast, in few seconds
I tried those methods you could find on internet delete battery stats with root explorer or those apk you could found on google play but no lucky.
the phone comes with the latest rom Blackview Alife S1 - Update 04/21/2015.
My question is,Is there any fix to that? is a hardware problem or a software one? any advice to fix it.
if I put CM12 do you think it will fix this problem?
i'm scared because everyday im loosing those "charge cicles" and have no option to change the battery later.

Thanks in advance!
 
gcccariaga
Posts: 11
Joined: Tue Sep 08, 2015 8:29 pm

Re: after-sale service

Tue Sep 08, 2015 8:33 pm

I have a problem with my alife p1 pro, wifi disconnect when the phone sleep, I already check setting and it is set to always on. this is a brand new unit and have other issues. Any help about this?
 
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admin
Site Admin
Posts: 120
Joined: Fri Aug 14, 2015 10:06 am

Re: after-sale service

Wed Sep 09, 2015 10:47 am

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gcccariaga
Posts: 11
Joined: Tue Sep 08, 2015 8:29 pm

Re: after-sale service

Wed Sep 09, 2015 11:48 am

As I told you from the beginning, I already checked this settings. Still it disconnect when sleep. I am not sure if this is hardware or software issues. If it's software how can I fix it. other problem like "unfortunately, settings has stopped" this error message appears when i navigate to settings>apps
 
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admin
Site Admin
Posts: 120
Joined: Fri Aug 14, 2015 10:06 am

Re: after-sale service

Thu Sep 10, 2015 8:57 am

1.you can reset to factory .
2.Please do follow this link to try to flash it.
 
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admin
Site Admin
Posts: 120
Joined: Fri Aug 14, 2015 10:06 am

Re: after-sale service

Thu Sep 10, 2015 10:01 am

I am sure the battery damage.
about this only to change another battery.
 
gcccariaga
Posts: 11
Joined: Tue Sep 08, 2015 8:29 pm

Re: after-sale service

Thu Sep 10, 2015 10:22 pm

admin wrote:
1.you can reset to factory .
2.Please do follow this link to try to flash it.



Hi, I've done factory reset for the forth time now and still the problem of wifi disconnect when phone sleep is not fixed. I triple check the settings and it is set to "always on when wifi sleep". I believe this is a software issue because wifi does not disconnect when Iam using the phone. Where is the link you're telling me to flash it?
 
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admin
Site Admin
Posts: 120
Joined: Fri Aug 14, 2015 10:06 am

Re: after-sale service

Fri Sep 11, 2015 1:21 am

 
akito
Topic Author
Posts: 5
Joined: Tue Sep 08, 2015 8:36 am

Re: after-sale service

Sat Sep 12, 2015 11:12 am

admin wrote:
I am sure the battery damage.
about this only to change another battery.


So what can i do now?
Do you sell batteries to fix it?
 
rageworx
Posts: 1
Joined: Thu Sep 17, 2015 5:44 am

Re: after-sale service

Thu Sep 17, 2015 5:56 am

admin wrote:
after-sale service


Dear administrator,
I have question for using IrDA port nearby 3.5pi earphone hole on Alife S1.
I bought this phone for numbers of reasons, and one of among them, IrDA remote control function is highest priority as like my LG G series (they are providing IrDA TX and RX in their stock app.)
I tried to find which app is handle IrDA in your Alife S1 stock KitKat ROM, but failed.
Is there any information to use IrDA port ? As your sales information, there's an app picture to control IrDA like normal remote control in our home.

Regards, Raph.

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