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proximity sensor

Posted: Sat Jan 16, 2021 10:54 pm
by kardo7
Hello i have bought a bv9900E and every time i make a call the screen does not go off. its any problem with the proximity sensor or it does not have one?

thanks

Re: proximity sensor

Posted: Wed Mar 24, 2021 1:22 pm
by Mentat
Hi! I have the same issue. The proximity sensor not works on my new BV9900E. Can i calibrate this sensor?

Re: proximity sensor

Posted: Fri Mar 26, 2021 8:19 am
by legoprof
 My Proximity sensor does not work. I tried to calibrate with the single test but the test always fails. I don*t have a screen protection. What can I do? My Phone 9800pro is one year old.

Re: proximity sensor

Posted: Sat Mar 27, 2021 6:08 am
by blackview_admin
legoprof wrote:
 My Proximity sensor does not work. I tried to calibrate with the single test but the test always fails. I don*t have a screen protection. What can I do? My Phone 9800pro is one year old.

Dial interface input *#87# to calibrate the distance sensor.