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Jay S.
Topic Author
Posts: 4
Joined: Tue Oct 09, 2018 8:18 am

BL6000 Pro cannot connect to Bluetooth Low Energy (BLE)

Sat Jun 05, 2021 3:49 pm

Hey all,

I've come across an issue with connecting to Bluetooth Low Energy (BLE) devices.

Problem description:
pairing / connection to any BLE device isn't possible

Steps:
1. entering Bluetooth settings or BLE device vendor app
2. devices DO show up in those apps correctly
3. attempting to connect / pair
4. pairing dialog appears or system notification leading to a pairing dialog
5. pairing ALWAYS fails

Environment:
Tested it with heart rate sensors (Polar), Smart Home devices (Victron Energy), bike equipment (Garmin & Polar), ... with no joy.
I tested it at the same time with a BV9900 Pro and it works instantaneous and flawlessly.
I tried to disable battery optimization, power management settings, ... Nothing worked so far.

Tested builds:
a) BL6000Pro_EEA_S1000A_V1.0_20210317_V19
b) BL6000Pro_EEA_S1000A_V1.0_20210516V04_20210516_0057


Did anyone come across the same issue? Is there a fix for this? Really annoying that such a basic feature isn't working at all. :(

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