takewon wrote:As to others, for me happen the same problem few days ago. I've got first problem with volume buttons, then also fingerprint stopped working and after restart I can't found any setting for fingerprint. Because in the moment of this I was watching movies through the app, so I was thinking that affected somehow volume buttons, but that won't says why fingerprint stopped working and why after restart settings for that disapear.
Fortunately for me that fingerprint is not essential, but it will be nice to know what was the reason for making it off (because I think that disappearing settings and turning off fingerprint was done with one update or somehow wireless by Blackview company), so I would like to ask support for any answer here for everybody. There is one good think that happen after that, but first I would like to hear any answer from the helpdesk, maybe it was the reason, why they done that.
For any questions, I've got grey model bought through Indiegogo campaign, the first ones that were send.
Hello, If it's the fingerprint problem, you have to replace it.