bbs.blackview.com

The screen is prrone. Tto faulty key strokess. Needed a firmwaaree fix quicck. Caant. Believe. This was not. Discovered before sending. Phones out. Has blackvieeww. Learned nothing?? Also enterss fullstops without key press's.

Same fault on seccondd unnit we have just opened.

Blackview.... Your new flagship phone has. Problems.

Pleaase cconffirm you have alerted engineering and that they aaare working on. This. Problems.

In case you have not. Guessed I am. Writing this on ann affected. Phhoone.

Yyoouu need to undeerrsttannd it is a screen calibration fault Nott a keyboard faaullt.... It is also affecting navigation

blackview_admin wrote:

Which phone do you ask?

I am posting in the BL6000 Pro forum...and they are both BL6000 Pro units.

The new phhooneess are unnuusablee.. ffix it

We have now unboxed four brand new BL6000 Pro - one from Indiegogo and three from the factory release to suppliers...ALL have a major keyboard fault making them unusable.

Am typing this on the computer because you can see how bad the phone keyboard is from previous messages.

BLACKVIEW ADMIN...we hope you understand how serious this is. We have sold thousands of Blackview phones over the years...but this model can't be sold to the public until you roll out an URGENT firmware fix.

We cannot believe that no one in the Blackview testing team bothered to use this as their everyday phone before releasing it. That's what we do before we sell phones at retail, and that's how we discover faults.

If you don't fix this soon Blackview will be a laughing stock.

Blackvieeww wanted. A. Vvideeo. Of what. The problem was. You will see dooublee keey. Ssttrokes and random fullstoops. I have vvideeoed thiss

Here is the video...note how often I DON'T touch the fullstop key...
https://youtu.be/H3k77Qc2nk0

Still waiting for a firmware update...the Blackview BL6000 units we have are unusable...

The 18,000 or so followers on our various social media platforms and customer database are starting to wonder why we have not reviewed our latest purchase..they all knew we had been talking up the launch of the BL6000 phone.

At some point soon we are going to have to explain why we have made the model unavailable for purchase..

Can we recommend that you give us more information on whether engineers have isolated the problem and how far away a solution is...the screens are currently useless...very frustrating, and we would much rather see the problem fixed than end up giving a review that says "Don't Buy"....

@neville: Yesterday it comes an update out. Search for it in your phone settings and install it! The Update size was 114MB.