Blackview User Forum

 
DByte
Posts: 14
Joined: Thu Oct 20, 2016 1:23 pm

Re: Touchscreen toooo sensittiive

Fri Mar 12, 2021 9:04 pm

Same here, touch screen is really too sensitive. It's still pretty usable, but I have to be careful, it's prone to unwanted touches.
I'm running BL6000Pro_EEA_S1000A_V1.0_20210113V16 software.
 
bl6000prouser
Posts: 2
Joined: Thu Jan 21, 2021 11:45 am

Re: Touchscreen toooo sensittiive

Mon Mar 15, 2021 4:38 pm

Same here. 
  1. Phantom touches with a finger just close to the screen, not touching it.
  2. Double key presses when wearing gloves.
  3. Touching to scroll (i.e. without lifting the finger at the place first touched) is registered as a click, even before lifting the finger from the scrolling action
BL6000Pro_EEA_S1000A_V1.0_20210113V16_20210113-2021 
 
Neville
Topic Author
Posts: 173
Joined: Wed Aug 16, 2017 7:36 pm

Re: Touchscreen toooo sensittiive

Thu Mar 18, 2021 2:24 am

Can admin please confirm whether engineers have isolated the problem yet?
 
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blackview_admin
Posts: 8561
Joined: Mon Aug 17, 2015 3:30 am
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Re: Touchscreen toooo sensittiive

Thu Mar 18, 2021 4:27 am

Neville wrote:
Can admin please confirm whether engineers have isolated the problem yet?

Hello, don't worry, once we have any updates, will announce on social media,
 
Bendyone
Posts: 1
Joined: Wed Jan 20, 2021 4:46 pm

Re: Touchscreen toooo sensittiive

Thu Mar 18, 2021 2:50 pm

I thought it was only me but the screen is far tooo sensitive. It will do things when the finger is close but not touching.
 
Canadian
Posts: 1
Joined: Tue Mar 23, 2021 1:08 pm

Re: Touchscreen toooo sensittiive

Tue Mar 23, 2021 1:14 pm

Im also having a similar issue.

IF the phone is on the table and i am not touching the outer edge, it randomly select things while trying to swipe the screen... double clicks things, has a mind of its own....

but the minute i grab the phone, and holding it, with at least 1 finger touching the silver sides of the phone, the screen then operates properly...

maybe a design issue? with grounding?

my touchscreen has a mind of its own.... until i pick up my phone.... but even just trying to swipe the alarm off, i have to pick up my phone to perform this task... 

i also received my phone as one of the first backers.... thought i would live with it... but it is really driving me crazy.... my wife runs the BV6300 and hers is flawless....
 
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blackview_admin
Posts: 8561
Joined: Mon Aug 17, 2015 3:30 am
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Re: Touchscreen toooo sensittiive

Wed Mar 24, 2021 7:49 am

DByte wrote:
Same here, touch screen is really too sensitive. It's still pretty usable, but I have to be careful, it's prone to unwanted touches.
I'm running BL6000Pro_EEA_S1000A_V1.0_20210113V16 software.

Hello, have you ever tried to update the latest version? If you updated it, it still touches sensitive, then you have to change a new screen glass. Please let me know.
 
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blackview_admin
Posts: 8561
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Touchscreen toooo sensittiive

Wed Mar 24, 2021 7:49 am

DByte wrote:
Same here, touch screen is really too sensitive. It's still pretty usable, but I have to be careful, it's prone to unwanted touches.
I'm running BL6000Pro_EEA_S1000A_V1.0_20210113V16 software.

Hello, have you ever tried to update the latest version? If you updated it, it still touches sensitive, then you have to change a new screen glass. Please let me know.
 
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blackview_admin
Posts: 8561
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Touchscreen toooo sensittiive

Wed Mar 24, 2021 7:53 am

Canadian wrote:
Im also having a similar issue.

IF the phone is on the table and i am not touching the outer edge, it randomly select things while trying to swipe the screen... double clicks things, has a mind of its own....

but the minute i grab the phone, and holding it, with at least 1 finger touching the silver sides of the phone, the screen then operates properly...

maybe a design issue? with grounding?

my touchscreen has a mind of its own.... until i pick up my phone.... but even just trying to swipe the alarm off, i have to pick up my phone to perform this task... 

i also received my phone as one of the first backers.... thought i would live with it... but it is really driving me crazy.... my wife runs the BV6300 and hers is flawless....

Hello, have you ever tried to update the latest version? If you updated it, it still touches sensitive, then you have to change a new screen glass. Please let me know.
 
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blackview_admin
Posts: 8561
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Touchscreen toooo sensittiive

Wed Mar 24, 2021 8:14 am

DByte wrote:
Same here, touch screen is really too sensitive. It's still pretty usable, but I have to be careful, it's prone to unwanted touches.
I'm running BL6000Pro_EEA_S1000A_V1.0_20210113V16 software.

Hello, have you ever tried to update the latest version? If you updated it, it still touches sensitive, then you have to change a new screen glass. Please let me know.

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