Hello all,
Exactly the same problem with my 9800Pro. It stopped charging wirelessly a couple of weeks ago. I've tried all three chargers that used to work with it but no luck. Chargers are working as they still charge my wife's phone.
Did send an e-mail to support as is proposed above. Hope for the best.
Cheers,
Üllar

And another bv9800Pro owner here. About 2 months ago my bv9800pro also had troubles with wireless charging but after a complete power drain and charge of dus work again...... Untill about 2 weeks ago. No wireless charging anymore and i can't get it to work anymore.

Coincidence that do many BV9800Pro's quit working on the wireless charging? I dont think so. Wat too many owners with the same problem in little time. My guess: programmed into the firmware........

Currently I own a bv9900Pro (because of also GPS getting worse, meaning driving 60m parallel to the road I'm actually driving on)

If a similar problem occurs with my bv990pro simultanious with other owners, I'll think twice the next time I'm concidering another BV

Don't get me wrong, I truely like my BV9800Pro (1 year of no problems compared to my Cat S61 which has been more in repair then in use) but this topic is way too strange.

blackview_admin wrote:

ullar wrote:

Hello all,
Exactly the same problem with my 9800Pro. It stopped charging wirelessly a couple of weeks ago. I've tried all three chargers that used to work with it but no luck. Chargers are working as they still charge my wife's phone.
Did send an e-mail to support as is proposed above. Hope for the best.
Cheers,
Üllar

Hello, You can contact the email to support.

Hello!
Can't connect support using email support02@blackview.hk
My e-mails are returned undelivered.
Is there any other way to contact Blackview support? Other e-mail?
Cheers,
Üllar