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malc
Topic Author
Posts: 1
Joined: Fri Jan 29, 2021 3:43 pm

BL6000pro

Fri Jan 29, 2021 3:49 pm

Hi,

I have just set up my new phone & despite several factory resets, the microphone only works in voice recorder, all other apps it does'nt.
The phone is useless to me at the moment, not evn messanger or whatsapp vidoe or sound calls work.
 
fernandociencias
Posts: 2
Joined: Mon Apr 12, 2021 11:17 pm

Re: BL6000pro

Tue Apr 13, 2021 12:43 am

Hi There...

I am very frustrated with cellphone BL 6000 PRO. I needed a sturdy cell phone but this phone there are many defects. 

I can't change my cell phone every day so I bought BL6000 PRO

Blackview are you sure this phone works? I'm sorry but this phone is misleading.

 1 - Fingerprint doens't work.
2 - extremely low volume 
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: BL6000pro

Wed Apr 14, 2021 6:55 am

fernandociencias wrote:
Hi There...

I am very frustrated with cellphone BL 6000 PRO. I needed a sturdy cell phone but this phone there are many defects. 

I can't change my cell phone every day so I bought BL6000 PRO

Blackview are you sure this phone works? I'm sorry but this phone is misleading.

 1 - Fingerprint doens't work.
2 - extremely low volume 

Hello, 1. You can contact the after-sales department to get a new fingerprint to replace it, here is the email: support02@blackview.hk, sorry for that inconvenience caused to you again.
2. What is the problem of volume?
 
pravinjagadale
Posts: 1
Joined: Fri May 07, 2021 10:13 am

Re: BL6000pro

Fri May 07, 2021 10:30 am

Hi Blackview team...

I am very frustrated with the cell phone BL 6000 PRO. I bought it due to its standard and publicity on YouTube. 
I was looking for a sturdy cell phone but this phone there are many defects. 
Blackview technical in charge, are you sure this phone works? I'm sorry, but this phone is misleading. I am not in a position to recommend someone anymore. 

1 - Fingerprint stopped working by hanging the screen. Now the phone is not working.
2 - Whatup call ringing is not showing on the main screen.
3- Zoom call automatically getting off after each 10 min. 
4- call receiver is always complaining about the inaudibility of the call. 
5- Voice braking from both ends is a very common issue with this instrument. 

 I hope your technical team is able to solve these issues.
 
BenW
Posts: 3
Joined: Sun May 30, 2021 8:41 pm

Re: BL6000pro

Sun May 30, 2021 8:54 pm

Hi there,

Have a phone that has problems and according to the server rep of black view the PCB is probably broke. Dupre the screen problems and the fingerprint sensor problems as well 5G problem.

Contacted Black view since you are the company who provide the phone directly to me.
And dispute my being patient, understandable and contact a few representatives I not seem to be in e kind of death end.

Just need to swap the phone for a normal working one and for reasons unknown to me for days no reaction.

Case is soms main PCB seems to broken, fingerprint sensor not work, 5 G problems,screen problems. It working orderly below 10C.

Just want asap of the phone that is under warranty
How to arrange?

Indiegogo #2123 .Black View BL6000 Pro.
How to get new unit that works and has not problems?

Regards

Ben

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