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BV9500 plus WiFi keeps disconnecting

Posted: Sat Apr 03, 2021 1:02 pm
by Brock
Hi there,
Looking for some help solving this WiFi access issue with this new phone.
I have my WiFi networks and passwords programmed in to the phone.
Sadly after only a few minutes it disconnects, displays as 'saved', then cycles between 'connecting' and 'saved' on the two available networks until the WiFi on the phone is switched off then on again. This gives a further five to ten minutes of connection.
Would appreciate a quick resolution.
Kind regards,
Brock

Re: BV9500 plus WiFi keeps disconnecting

Posted: Tue Apr 06, 2021 7:59 am
by blackview_admin
Brock wrote:
Hi there,
Looking for some help solving this WiFi access issue with this new phone.
I have my WiFi networks and passwords programmed in to the phone.
Sadly after only a few minutes it disconnects, displays as 'saved', then cycles between 'connecting' and 'saved' on the two available networks until the WiFi on the phone is switched off then on again. This gives a further five to ten minutes of connection.
Would appreciate a quick resolution.
Kind regards,
Brock

Hello, If you restart the WIFI, can you connect it again?