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BV9900PRO battery cable and headphones

Posted: Mon Mar 15, 2021 4:30 pm
by JorgeNeri
Dear all,
My original battery cable and headphones are dead.
I bought them in July 2020.
I have very careful using my equipment.

Is this normal? Anybody with the same problems?

Thanks in advance
Jorge Neri from Portugal

Re: BV9900PRO battery cable and headphones

Posted: Wed Mar 17, 2021 4:53 pm
by satnam
JorgeNeri wrote:
Dear all,
My original battery cable and headphones are dead.
I bought them in July 2020.
I have very careful using my equipment.

Is this normal? Anybody with the same problems?

Thanks in advance
Jorge Neri from Portugal

for charging I only use Wireless , and for audio I use Bluetooth
It appears like your USB-C connector is broken Vbus connection, since both do not work.  try a different cable to charge in order to confirm broken phone connector.

Re: BV9900PRO battery cable and headphones

Posted: Wed Mar 17, 2021 5:38 pm
by JorgeNeri
Hello,
With the original cable it takes one day to charge about 50%.
I have to use another cable to do so.
The problem is that using a non original cable I loose same functionals when I connect the phone (i.e. android auto).
Best regards
Jorge

Re: BV9900PRO battery cable and headphones

Posted: Thu Mar 18, 2021 6:52 am
by blackview_admin
JorgeNeri wrote:
Hello,
With the original cable it takes one day to charge about 50%.
I have to use another cable to do so.
The problem is that using a non original cable I loose same functionals when I connect the phone (i.e. android auto).
Best regards
Jorge

Hello, maybe it's the original cable problem.

Re: BV9900PRO battery cable and headphones

Posted: Thu Mar 18, 2021 9:15 am
by JorgeNeri
Hello,
Maybe. But tha cable as only 8 months.

And what do you sink about the headphones?
The left speaker make some noise when turn on.
BR

Re: BV9900PRO battery cable and headphones

Posted: Thu Mar 18, 2021 3:34 pm
by satnam
JorgeNeri wrote:
Hello,
With the original cable it takes one day to charge about 50%.
I have to use another cable to do so.
The problem is that using a non original cable I loose same functionals when I connect the phone (i.e. android auto).
Best regards
Jorge

USB-C cable is built to a specification, some cables have ID to let the phone know how much power can pass, and cable functionality
if you buy a USB-C cable from a reputable re-seller and get same results it will be a phone connector issue, starting to doubt that.
You also say there are Android Auto problems, verify with different phone and the same cable.
 Android auto : I'm guessing your car radio probably has USB 2.0 connector, so it is only using Vbus, Ground, D+, D- (4 signals of a 24 wire cable)
As a side note I have never used the supplied charger/cable with the phone, the only time a cable (aftermarket) is plugged into the phone is for data transfer.


 

Re: BV9900PRO battery cable and headphones

Posted: Wed Mar 24, 2021 1:58 am
by T.H.G
Same issue here, my USB cable lasted for six months. I replaced it with a brand new one.

Re: BV9900PRO battery cable and headphones

Posted: Mon Apr 26, 2021 3:52 pm
by JorgeNeri
Problem solved with a different USB cable.
Thanks for you support.
All the Best