bbs.blackview.com

Hi.
To start, I must say I love my phone. This is my only major concern.
I have a BV9900Pro and found that Android Auto will not work when connecting to a car. The phone recognises the connection and then you must unlock the phone to give the necessary permisions. Once unlocked, it immediately disconnects from the vehicle, a Volvo XC40 with built in Android Auto connectivity.
I have allowed USB debugging. That does not solve the problem.
When going to connection settings for the USB, you can change from charging to P2P connection. If you do that, the vehicle sees a connection for about 1 second and then the phone immediately disconnects again.
I tested using 2 different android phones also. Both phones from other brands work perfect with the vehicle Android auto. Both other phones are mainstream brand phones.
The vehicle software is up to date. The vehicle is not the problem.
All 3 my phones have the same version of Android Auto loaded. Only the Blackview fails to run on the vehicles.
The disconnection is the BV9900pro, not the vehicle. Also tested in a Ford vehicle. Symptom remains the same.
Hope there is a fix for this.

Thank you.

Hi.

I have been unable to find a fix for this yet.
Any ideas, anyone?

Thank you

I tested with multiple cars. The problem is not the cars. All other phones I have work in all the cars. Volvo, Ford, Hyundai tested.
Other Phones, Huwawei P20, Huwawei Note 20 lite , Samsung S7 all wirking in all cars. All have the same version of android auto.

I promise, the problem is NOT the car, it is this phone. BV9900pro android auto is a huge problem.

Got it working.

Thanks to blackview support.

Placed Android auto on whitelist. Boom, working.

Thanks
Nico

Venico wrote:

Got it working.

Thanks to blackview support.

Placed Android auto on whitelist. Boom, working.

Thanks
Nico

Yes, that is what I am ready to tell you.

blackview_admin wrote:

blackview_admin wrote:

Clajoinie wrote:

Same problem on BV6900, toyota yaris 4, other phone hyawei is ok on this car, BV 6900 don't connect on another car...
how can I set android auto on whitelist?
Thanks for responses...

Placed Android auto on whitelist.

Is it disconnected when the screen is off or disconnected at any time, if it is disconnected when the screen is off, use the menu interface to download the apk to open the whitelist and lock it, and add Duraspeed in the settings

Hi, I am novice in android. Can you explain placing in whitelist step by step. Thanks.

blackview_admin wrote:

blackview_admin wrote:

Clajoinie wrote:

Same problem on BV6900, toyota yaris 4, other phone hyawei is ok on this car, BV 6900 don't connect on another car...
how can I set android auto on whitelist?
Thanks for responses...

Placed Android auto on whitelist.

Is it disconnected when the screen is off or disconnected at any time, if it is disconnected when the screen is off, use the menu interface to download the apk to open the whitelist and lock it, and add Duraspeed in the settings

The whitelist is in the setting,

blackview_admin wrote:

blackview_admin wrote:

Clajoinie wrote:

Same problem on BV6900, toyota yaris 4, other phone hyawei is ok on this car, BV 6900 don't connect on another car...
how can I set android auto on whitelist?
Thanks for responses...

Placed Android auto on whitelist.

Is it disconnected when the screen is off or disconnected at any time, if it is disconnected when the screen is off, use the menu interface to download the apk to open the whitelist and lock it, and add Duraspeed in the settings

The whitelist is in the setting,