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Phone syncing all the time after inserting north american card

https://bbs.blackview.hk/viewtopic.php?f=300&t=540268

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Phone syncing all the time after inserting north american card

Posted: Tue Sep 22, 2020 8:21 pm
by Jamilicious
Hello,
I bought an A80pro recently when I was living in Spain and now I moved to Canada. When I insert a north American sim card the phone sync the sim card endlessly and I'm not able to use my new phone number. When I insert back the European sim card everything seems normal.
I tested the north American sim card on a spare phone and it works perfectly.
Any idea why I'm having this issue?

Thank yiu

Re: Phone syncing all the time after inserting north american card

Posted: Wed Sep 23, 2020 8:34 am
by blackview_admin
Jamilicious wrote:
Hello,
I bought an A80pro recently when I was living in Spain and now I moved to Canada. When I insert a north American sim card the phone sync the sim card endlessly and I'm not able to use my new phone number. When I insert back the European sim card everything seems normal.
I tested the north American sim card on a spare phone and it works perfectly.
Any idea why I'm having this issue?

Thank yiu

What kind of card is being used, and is it compatible?

Re: Phone syncing all the time after inserting north american card

Posted: Wed Sep 23, 2020 2:24 pm
by Jamilicious
Nano sim card. I have no idea if it is compatible. How can I check the compatibility?
Thank you

Re: Phone syncing all the time after inserting north american card

Posted: Thu Sep 24, 2020 6:52 am
by blackview_admin
Jamilicious wrote:
Nano sim card. I have no idea if it is compatible. How can I check the compatibility?
Thank you

Hello, about this problem, in order to solve it more efficiency, you'd better contact the after-sale department to check it: support02@blackview.hk.
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