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				BV9900 Pro in bootloop
				Posted: Fri Sep 04, 2020 5:52 pm
				by MichaelL
				Good day
    My 2 or so month old Blackview BV9900 Pro has got into a bootloop. Plugged in the Android logo is shown, a few seconds later the red LED turns off and then the device restarts.
I've attempted to use recovery mode and fast boot mode, but I get the same results.
I have not attempted to root the device, nor have I dropped it or submerged it. 
Does anyone have any suggestions?
Many thanks,
     Michael 
			 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Sat Sep 05, 2020 6:54 am
				by blackview_admin
				MichaelL wrote:Good day
    My 2 or so month old Blackview BV9900 Pro has got into a bootloop. Plugged in the Android logo is shown, a few seconds later the red LED turns off and then the device restarts.
I've attempted to use recovery mode and fast boot mode, but I get the same results.
I have not attempted to root the device, nor have I dropped it or submerged it. 
Does anyone have any suggestions?
Many thanks,
     Michael 
Hello, is there any water in the phone?
 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Mon Sep 07, 2020 7:53 am
				by MichaelL
				No.
But that is an odd question for a waterproof phone.
			 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Thu Dec 17, 2020 10:14 pm
				by davor80
				I have same problem.No water damage or impact damage.
https://www.youtube.com/watch?v=7png3HSze8IIt is only one month old.Any clues?
 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Fri Dec 18, 2020 6:10 am
				by blackview_admin
				davor80 wrote:
Hello, please send an email to me so that I can send the solutions for you, here is my email: 
mary@blackview.hk.
 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Fri Dec 18, 2020 5:57 pm
				by ivashka777
				blackview_admin wrote:Hello, please send an email to me so that I can send the solutions for you, here is my email: mary@blackview.hk. 
If this is a common problem, why not post a solution here? 
			
					
				Re: BV9900 Pro telephone operator blocked
				Posted: Sat Dec 19, 2020 3:15 am
				by chris vala
				my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please
			 
			
					
				Re: BV9900 Pro in bootloop
				Posted: Sat Dec 19, 2020 3:37 am
				by blackview_admin
				ivashka777 wrote:blackview_admin wrote:Hello, please send an email to me so that I can send the solutions for you, here is my email: mary@blackview.hk. 
If this is a common problem, why not post a solution here?
Hello, Here I can't put the file and I just need to send the solutions to you via email, can you understand?
 
			
					
				Re: BV9900 Pro telephone operator blocked
				Posted: Sat Dec 19, 2020 3:42 am
				by blackview_admin
				chris vala wrote:my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please
Hello, Chris, You can enter *#*#8688#*#* on the dial interface to modify
 
			
					
				Re: BV9900 Pro telephone operator blocked
				Posted: Sun Dec 20, 2020 5:22 pm
				by chris vala
				blackview_admin wrote:chris vala wrote:my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please
Hello, Chris, You can enter *#*#8688#*#* on the dial interface to modify
i did this and i have modify the meid i just need change the imei since my telephone operator was blocked me.
please help me..